Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Google Cloud
Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Workflow Management, Employee Training, Google Workspace, Training and Development, Stakeholder Analysis, Process Development, Organizational Strategy, Customer Success Management, Strategic Communication, Communication Strategies, Needs Assessment
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: React Redux, JavaScript Frameworks, Web Development Tools, Frontend Performance, Web Applications, Context Management, Data Store, Middleware, Programming Principles
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Game Design, Video Game Development, Systems Thinking, Journalism, Storytelling, Culture, Live Streaming, Social Sciences, Psychology, Aesthetics, Multimedia, Economics, Policy, and Social Studies, Social Impact, User Experience, Critical Thinking, Media Strategy, Digital Media Strategy, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Large Language Modeling, LLM Application, Generative AI, Prompt Engineering, Model Evaluation, Data Preprocessing, Application Development, Model Deployment, Open Source Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Cloud Security, Data Governance, Data Management, Data Security, Secure Coding, Cloud Applications, Application Security, Identity and Access Management, Key Management, Multi-Factor Authentication, Encryption, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration, Data Migration
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Business Reporting, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Analytical Skills, Prompt Engineering Tools, Data Transformation, Business Analysis, Technical Communication
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Marketing, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour
Beginner · Course · 1 - 4 Weeks