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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Packt

    Learn PLC and HMI from Scratch (Basic)

    Skills you'll gain: Programmable Logic Controllers, Animations, Human Machine Interfaces, Control Systems, Real-Time Operating Systems, Visualization (Computer Graphics), Control Panels, Test Tools, Interactive Design, Automation Engineering, Program Development, Automation, Simulations, System Monitoring, Electrical Wiring, Computational Logic, Simulation and Simulation Software, User Interface (UI) Design, Network Troubleshooting, User Feedback

    Intermediate · Specialization · 3 - 6 Months

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    Knowledge Accelerators

    Microsoft 365 Copilot: Boost Productivity & Build Agents

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Generative AI Agents, Document Management, Microsoft Excel, Microsoft PowerPoint, Generative AI, Web Content Accessibility Guidelines, Ethical Standards And Conduct, Business Correspondence, Prioritization, Business Writing, Content Management Systems, Productivity, Dashboard, Business Communication, Risk Mitigation, Language Interpretation, Translation, and Studies

    Beginner · Specialization · 3 - 6 Months

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    Logical Operations

    Microsoft Excel for Office 365 (Desktop or Online): Part 3

    Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)

    Advanced · Course · 1 - 3 Months

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    Packt

    Advanced Development, Python, and Deployment

    Skills you'll gain: Search Engine Optimization, Application Deployment, Cloud Hosting, Program Development, Object Oriented Programming (OOP), Servers, Web Servers

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Advanced Marketing Optimization & Strategy

    Skills you'll gain: Google Analytics, Data Storytelling, Content Performance Analysis, Web Analytics and SEO, Data Validation, Stakeholder Engagement, Statistical Modeling, Search Engine Optimization, Marketing Analytics, Web Analytics, Marketing Automation, Data Visualization, Customer Insights, Data-Driven Decision-Making, Campaign Management, Key Performance Indicators (KPIs), Predictive Analytics, Performance Measurement, Return On Investment, Artificial Intelligence

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Present Insights: Drive Prioritization with Data Stories

    Skills you'll gain: Data Storytelling, Data Presentation, Strategic Prioritization, User Research, Data-Driven Decision-Making, Business Analytics, Persona Development, Stakeholder Communications, Customer Insights, Analytics, Presentations, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

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    University of Leeds

    Data Science: Data Storytelling and Presentation Skills

    Skills you'll gain: Data Presentation, Data Storytelling, Data Visualization, Technical Communication, Scientific Visualization, Infographics, Data Visualization Software, Technical Writing, Statistical Visualization, Communication, Writing, Generative AI, Responsible AI

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Stanford University

    Introduction to Healthcare

    Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Managed Care, Health Care, Medical Billing, Health Care Administration, Health Care Procedure and Regulation, Medicaid, Medicare, Health Policy, Hospital Experience, Value-Based Care

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Master Looping Animation in Cinema 4D: Create & Automate

    Skills you'll gain: 3D Modeling, Motion Graphics, 3D Assets, Animations, Visualization (Computer Graphics), Computer Graphics, Automation, Computer Graphic Techniques

    Beginner · Course · 1 - 4 Weeks

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    University of London

    Get Interactive: Practical Teaching with Technology

    Skills you'll gain: Education Software and Technology, Learning Management Systems, Digital pedagogy, Collaborative Software, Test Tools, Video Production

    4.8
    Rating, 4.8 out of 5 stars
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    1.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Alberta

    Software Product Management

    Skills you'll gain: Agile Software Development, Requirements Analysis, Agile Methodology, Sprint Planning, Kanban Principles, Risk Management, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Software Development Methodologies, Software Development, User Requirements Documents, Scrum (Software Development), Software Technical Review, Product Management, Product Requirements, Risk Management Framework, Project Management

    4.7
    Rating, 4.7 out of 5 stars
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    12K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Alex Genadinik

    Find Sustained, Intrinsic Self Motivation - Latest Research

    Skills you'll gain: Team Motivation, Self-Motivation, Motivational Skills, Goal Setting, Leadership and Management, Initiative and Leadership, Productivity, Employee Engagement, Personal Development, Self-Awareness, Mindfulness

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Learn PLC and HMI from Scratch (Basic): Packt
  • Microsoft 365 Copilot: Boost Productivity & Build Agents: Knowledge Accelerators
  • Microsoft Excel for Office 365 (Desktop or Online): Part 3: Logical Operations
  • Advanced Development, Python, and Deployment: Packt
  • Advanced Marketing Optimization & Strategy: Coursera
  • Present Insights: Drive Prioritization with Data Stories: Coursera
  • Data Science: Data Storytelling and Presentation Skills: University of Leeds
  • Introduction to Healthcare: Stanford University
  • Master Looping Animation in Cinema 4D: Create & Automate: EDUCBA
  • Get Interactive: Practical Teaching with Technology: University of London

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