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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Software Product Management

    Skills you'll gain: Agile Software Development, Requirements Analysis, Agile Methodology, Sprint Planning, Kanban Principles, Risk Management, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Software Development Methodologies, Software Development, User Requirements Documents, Scrum (Software Development), Software Technical Review, Product Management, Product Requirements, Risk Management Framework, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Find Sustained, Intrinsic Self Motivation - Latest Research

    Skills you'll gain: Team Motivation, Self-Motivation, Motivational Skills, Goal Setting, Leadership and Management, Initiative and Leadership, Productivity, Employee Engagement, Personal Development, Self-Awareness, Mindfulness

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Build & Adapt LLM Models with Confidence

    Skills you'll gain: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Professional Fundamentals

    Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Business Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Using Python to Interact with the Operating System

    Skills you'll gain: Unit Testing, Bash (Scripting Language), Test Automation, Operating Systems, Scripting, Unix, Development Testing, Software Testing, Linux, Command-Line Interface, File Systems, Python Programming, File Management, Automation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.6K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Agile Principles and Scrum Roles

    Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    A

    Adobe

    Promote Community Events With AI

    Skills you'll gain: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Promotional Strategies, Community Outreach, Content Creation, Event Planning, Performance Measurement, Marketing Analytics, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering Business Combinations: Analyze and Apply IFRS

    Skills you'll gain: Fixed Asset, Financial Statement Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Design & Present Responsible AI Solutions

    Skills you'll gain: Responsible AI, Data Ethics, Data Storytelling, Presentations, Technical Communication, Artificial Intelligence, Stakeholder Communications, Ethical Standards And Conduct, Case Studies, Accountability, Risk Mitigation, Governance, Design, Stakeholder Analysis, Risk Management, Project Documentation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    MCP - Model Content Protocol

    Skills you'll gain: Model Context Protocol, AI Security, Scalability, Software Architecture, Servers, Interoperability, System Design and Implementation, API Design, Enterprise Security, Real Time Data, Performance Tuning

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Safeguard LLM Outputs: Test and Evaluate

    Skills you'll gain: AI Security, Responsible AI, LLM Application, Unit Testing, Verification And Validation, API Testing, Test Case, Security Testing, Software Testing, Code Coverage, Large Language Modeling, Model Evaluation, Test Tools, Test Script Development, Prompt Engineering, Threat Modeling, Penetration Testing, Maintainability, Software Technical Review, Quality Assessment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of London

    The Impactful Communicator-Creating Connection and Influence

    Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Strategic Communication, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Software Product Management: University of Alberta
  • Find Sustained, Intrinsic Self Motivation - Latest Research: Alex Genadinik
  • Build & Adapt LLM Models with Confidence: Coursera
  • SAP Professional Fundamentals: SAP
  • Using Python to Interact with the Operating System: Google
  • Agile Principles and Scrum Roles: Coursera
  • Promote Community Events With AI: Adobe
  • Mastering Business Combinations: Analyze and Apply IFRS: EDUCBA
  • Design & Present Responsible AI Solutions: Coursera
  • MCP - Model Content Protocol: Coursera

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