Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Programmable Logic Controllers, Animations, Human Machine Interfaces, Control Systems, Real-Time Operating Systems, Visualization (Computer Graphics), Control Panels, Test Tools, Interactive Design, Automation Engineering, Program Development, Automation, Simulations, System Monitoring, Electrical Wiring, Computational Logic, Simulation and Simulation Software, User Interface (UI) Design, Network Troubleshooting, User Feedback
Intermediate · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Generative AI Agents, Document Management, Microsoft Excel, Microsoft PowerPoint, Generative AI, Web Content Accessibility Guidelines, Ethical Standards And Conduct, Business Correspondence, Prioritization, Business Writing, Content Management Systems, Productivity, Dashboard, Business Communication, Risk Mitigation, Language Interpretation, Translation, and Studies
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Search Engine Optimization, Application Deployment, Cloud Hosting, Program Development, Object Oriented Programming (OOP), Servers, Web Servers
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Data Storytelling, Content Performance Analysis, Web Analytics and SEO, Data Validation, Stakeholder Engagement, Statistical Modeling, Search Engine Optimization, Marketing Analytics, Web Analytics, Marketing Automation, Data Visualization, Customer Insights, Data-Driven Decision-Making, Campaign Management, Key Performance Indicators (KPIs), Predictive Analytics, Performance Measurement, Return On Investment, Artificial Intelligence
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Strategic Prioritization, User Research, Data-Driven Decision-Making, Business Analytics, Persona Development, Stakeholder Communications, Customer Insights, Analytics, Presentations, Quantitative Research
Intermediate · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Data Presentation, Data Storytelling, Data Visualization, Technical Communication, Scientific Visualization, Infographics, Data Visualization Software, Technical Writing, Statistical Visualization, Communication, Writing, Generative AI, Responsible AI
Intermediate · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Managed Care, Health Care, Medical Billing, Health Care Administration, Health Care Procedure and Regulation, Medicaid, Medicare, Health Policy, Hospital Experience, Value-Based Care
Beginner · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, Motion Graphics, 3D Assets, Animations, Visualization (Computer Graphics), Computer Graphics, Automation, Computer Graphic Techniques
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Education Software and Technology, Learning Management Systems, Digital pedagogy, Collaborative Software, Test Tools, Video Production
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Agile Software Development, Requirements Analysis, Agile Methodology, Sprint Planning, Kanban Principles, Risk Management, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Software Development Methodologies, Software Development, User Requirements Documents, Scrum (Software Development), Software Technical Review, Product Management, Product Requirements, Risk Management Framework, Project Management
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Team Motivation, Self-Motivation, Motivational Skills, Goal Setting, Leadership and Management, Initiative and Leadership, Productivity, Employee Engagement, Personal Development, Self-Awareness, Mindfulness
Mixed · Course · 1 - 4 Weeks