Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Alberta
Skills you'll gain: Agile Software Development, Requirements Analysis, Agile Methodology, Sprint Planning, Kanban Principles, Risk Management, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Software Development Methodologies, Software Development, User Requirements Documents, Scrum (Software Development), Software Technical Review, Product Management, Product Requirements, Risk Management Framework, Project Management
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Team Motivation, Self-Motivation, Motivational Skills, Goal Setting, Leadership and Management, Initiative and Leadership, Productivity, Employee Engagement, Personal Development, Self-Awareness, Mindfulness
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Model Deployment, LLM Application, Large Language Modeling, System Monitoring, Scalability, Hugging Face, Cloud Deployment, Performance Tuning, MLOps (Machine Learning Operations), Prompt Engineering, Transfer Learning, AI Security, Applied Machine Learning, Application Security, Artificial Intelligence, API Design, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Business Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unit Testing, Bash (Scripting Language), Test Automation, Operating Systems, Scripting, Unix, Development Testing, Software Testing, Linux, Command-Line Interface, File Systems, Python Programming, File Management, Automation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Promotional Strategies, Community Outreach, Content Creation, Event Planning, Performance Measurement, Marketing Analytics, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fixed Asset, Financial Statement Analysis
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, Data Ethics, Data Storytelling, Presentations, Technical Communication, Artificial Intelligence, Stakeholder Communications, Ethical Standards And Conduct, Case Studies, Accountability, Risk Mitigation, Governance, Design, Stakeholder Analysis, Risk Management, Project Documentation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Context Protocol, AI Security, Scalability, Software Architecture, Servers, Interoperability, System Design and Implementation, API Design, Enterprise Security, Real Time Data, Performance Tuning
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Responsible AI, LLM Application, Unit Testing, Verification And Validation, API Testing, Test Case, Security Testing, Software Testing, Code Coverage, Large Language Modeling, Model Evaluation, Test Tools, Test Script Development, Prompt Engineering, Threat Modeling, Penetration Testing, Maintainability, Software Technical Review, Quality Assessment
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Strategic Communication, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration
Beginner · Course · 1 - 4 Weeks