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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • C

    Coursera

    Créer un Business Model Canva avec Mural

    Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cloud Deployment

    Skills you'll gain: Cloud Infrastructure, Cloud Deployment, Cloud Computing, Cloud Services, Virtual Networking, Cloud Management, Virtual Machines, Virtualization, Application Deployment, Data Migration, Disaster Recovery, Cloud Storage, Dynamic Host Configuration Protocol (DHCP), Containerization

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Machine Learning with Implementation in Java

    Skills you'll gain: Data Preprocessing, Model Deployment, Apache Mahout, Java, Java Programming, Apache Spark, Classification Algorithms, Applied Machine Learning, Deep Learning, Model Evaluation, Natural Language Processing, Data Cleansing, Machine Learning, Feature Engineering, Regression Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Pearson

    AWS Certified Solutions Architect - Professional (SAP-C02)

    Skills you'll gain: Solution Architecture, Software Architecture, Cloud Computing Architecture, Enterprise Architecture, Amazon Web Services, Application Security, Identity and Access Management, Cloud Deployment, Network Architecture, Cloud Applications, Data Migration, Network Security, Scalability, Disaster Recovery

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Palo Alto Networks Cybersecurity Fundamentals

    Skills you'll gain: Cybersecurity, TCP/IP, Cyber Attacks, Endpoint Security, Infrastructure Security, Network Routing, Threat Detection, Computer Security, Firewall, Computer Networking, Wireless Networks, Cloud Computing, Information Technology Infrastructure Library, Technical Support and Services, Vulnerability Assessments

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Cisco CCNP Security SNCF (Exam 300-710)

    Skills you'll gain: Firewall, Network Security, System Configuration, Network Administration, Amazon Web Services, Virtual Private Networks (VPN), Infrastructure Security, Network Troubleshooting, Security Information and Event Management (SIEM), Threat Management, Endpoint Security, Intrusion Detection and Prevention, System Monitoring, Threat Detection, Cloud Deployment

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Pearson

    Getting Started with Containers

    Skills you'll gain: Docker (Software), Kubernetes, Containerization, Cloud Computing, Microservices, Virtual Networking, Network Troubleshooting, Data Storage, Linux Commands

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Foundations of Sales Success

    Skills you'll gain: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales, Rapport Building, Value Propositions, Sales Pipelines, User Research, Sales Process, Persona Development, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Resilience

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    YouTube Live: Streaming Engagement

    Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Pearson

    Strategic Software Testing

    Skills you'll gain: Software Testing, Test Automation, System Testing, Test Planning, Acceptance Testing, Functional Testing, Test Tools, Unit Testing, Integration Testing, Performance Testing, Usability Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Instagram Community: Build and Engage

    Skills you'll gain: Instagram, Drive Engagement, Customer Engagement, Social Media, Social Media Content, Social Media Strategy, Community Development, Content Development and Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Concepts et langage organisationnels

    Skills you'll gain: Performance Measurement, Business Analysis, Business Strategy, Accounting, Business Communication, Organizational Strategy, Product Lifecycle Management, Innovation, Marketing Analytics, Marketing, Data Analysis, Consumer Behaviour

    Beginner · Course · 1 - 3 Months

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1…347348349…384

In summary, here are 10 of our most popular customer service courses

  • Créer un Business Model Canva avec Mural: Coursera
  • Cloud Deployment: Packt
  • Machine Learning with Implementation in Java: Board Infinity
  • AWS Certified Solutions Architect - Professional (SAP-C02): Pearson
  • Palo Alto Networks Cybersecurity Fundamentals: Packt
  • Cisco CCNP Security SNCF (Exam 300-710): Packt
  • Getting Started with Containers: Pearson
  • Foundations of Sales Success: LearnQuest
  • YouTube Live: Streaming Engagement: Coursera
  • Strategic Software Testing: Pearson

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