Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Pearson
Skills you'll gain: Amazon Web Services, Cloud Applications, Amazon S3, Cloud Development, Serverless Computing, Amazon Elastic Compute Cloud, Amazon DynamoDB, Application Development, Data Store, Application Design, Software Development Tools, Database Application, API Gateway, Platform As A Service (PaaS), Cloud Deployment, Cloud Services, Application Deployment, Web Services, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Endpoint Security, Mobile Security, Cloud Security, Application Security, Cloud Deployment, Malware Protection, Information Systems Security, Virtual Machines, Virtualization, Firewall, Intrusion Detection and Prevention, Security Awareness, Containerization, User Provisioning
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Endpoint Security, User Accounts, Enterprise Application Management, System Configuration, Security Controls, Cloud Computing, Wireless Networks, General Networking
Beginner · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: JUnit, Unit Testing, Software Testing, Development Testing, Java, Test Case, Integration Testing, Test Automation, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Sharing, Identity and Access Management, Authorization (Computing), Data Access, Google Cloud Platform, User Accounts, Data Migration, Data Management, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, User Story, Team Management, Project Planning
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Performance Analysis, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Science, Injury Prevention, Performance Reporting, Rehabilitation, Coaching, Health Technology, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Management, Microsoft 365, Compliance Auditing, Microsoft Azure, Governance Risk Management and Compliance, Data Governance, Cloud Security, Records Management, Data Loss Prevention, Personally Identifiable Information, Information Privacy, Threat Detection, Risk Management Framework, Cybersecurity, Digital Forensics, Data Security, Risk Management
Intermediate · Course · 1 - 4 Weeks