Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Peer Review, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Production Process, Cybersecurity, Manufacturing Operations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Security, Responsible AI, LLM Application, Unit Testing, Verification And Validation, API Testing, Test Case, Security Testing, Software Testing, Code Coverage, Large Language Modeling, Model Evaluation, Test Tools, Test Script Development, Prompt Engineering, Threat Modeling, Penetration Testing, Maintainability, Software Technical Review, Quality Assessment
Intermediate · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Photography, Peer Review, Photo/Video Production and Technology, Image Quality, Creativity, Design Elements And Principles
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, Database Design, LLM Application, Software Documentation, Software Design Patterns, Collaborative Software, Software Testing, OpenAI API, Application Design, Generative AI, Database Management, AI Enablement, Code Review, Software Architecture, System Design and Implementation, Dependency Analysis, Software Engineering, Software Development, Machine Learning
Beginner · Professional Certificate · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Goal Setting, Smart Goals, Professional Development, Personal Development, Planning, Self-Motivation, Decision Making, Time Management, Productivity, Prioritization, Empowerment, Psychology, Enthusiasm, Coaching, Scientific Methods, Adaptability
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Digital Transformation, Patient Education and Support, Microsoft Azure, Health Technology, Generative AI, Microsoft Teams, Health Informatics, Healthcare Ethics, Cloud Computing Architecture, Cloud Computing, Cloud Security, Artificial Intelligence, Data Security
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, Fraud detection, Jupyter, Program Management, Responsible AI, Model Evaluation, Project Management, Performance Improvement, Performance Metric, Business Analytics, Credit Risk, Performance Analysis, Performance Tuning, Machine Learning Methods, Test Planning, Test Engineering, Research Design, Technical Communication
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Inventory and Warehousing, Supply Chain Management, Business Continuity, Forecasting, Predictive Analytics, Logistics, Automation, Logistics Management, Real Time Data, Risk Mitigation, Risk Management, Case Studies, Business Ethics, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Application Design, C# (Programming Language), UI Components, Software Visualization, .NET Framework, Graphical Tools, Animations, Animation and Game Design, Image Analysis, User Interface (UI), User Interface (UI) Design, Application Development
Beginner · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Prospecting, Sales, Technical Sales, Sales Pipelines, Sales Strategy, Sales Presentations, Consultative Selling, Return On Investment, Customer Engagement, Needs Assessment, Customer Relationship Management (CRM) Software, Social Media, Relationship Building, Overcoming Objections
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Scalability, CI/CD, Continuous Deployment, Application Deployment, DevOps, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Continuous Integration, Performance Measurement, Business Metrics, Process Optimization, Verification And Validation, Automation, Key Performance Indicators (KPIs), Performance Analysis, Data-Driven Decision-Making
Advanced · Course · 1 - 4 Weeks