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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Digital Manufacturing & Design Technology

    Skills you'll gain: Model Based Systems Engineering, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Peer Review, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Production Process, Cybersecurity, Manufacturing Operations

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Safeguard LLM Outputs: Test and Evaluate

    Skills you'll gain: AI Security, Responsible AI, LLM Application, Unit Testing, Verification And Validation, API Testing, Test Case, Security Testing, Software Testing, Code Coverage, Large Language Modeling, Model Evaluation, Test Tools, Test Script Development, Prompt Engineering, Threat Modeling, Penetration Testing, Maintainability, Software Technical Review, Quality Assessment

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Cameras, Exposure, and Photography

    Skills you'll gain: Photography, Peer Review, Photo/Video Production and Technology, Image Quality, Creativity, Design Elements And Principles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5.3K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Generative AI for Software Development

    Skills you'll gain: Prompt Engineering, Large Language Modeling, Database Design, LLM Application, Software Documentation, Software Design Patterns, Collaborative Software, Software Testing, OpenAI API, Application Design, Generative AI, Database Management, AI Enablement, Code Review, Software Architecture, System Design and Implementation, Dependency Analysis, Software Engineering, Software Development, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    756 reviews

    Beginner · Professional Certificate · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    SMART Goals And Beyond: Goal Setting Using Latest Research

    Skills you'll gain: Goal Setting, Smart Goals, Professional Development, Personal Development, Planning, Self-Motivation, Decision Making, Time Management, Productivity, Prioritization, Empowerment, Psychology, Enthusiasm, Coaching, Scientific Methods, Adaptability

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Azure AI and Healthcare Cloud Fundamentals

    Skills you'll gain: Responsible AI, Digital Transformation, Patient Education and Support, Microsoft Azure, Health Technology, Generative AI, Microsoft Teams, Health Informatics, Healthcare Ethics, Cloud Computing Architecture, Cloud Computing, Cloud Security, Artificial Intelligence, Data Security

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Model Thinking

    Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Engineer AI Models: Explain, Tune & Experiment

    Skills you'll gain: Feature Engineering, Fraud detection, Jupyter, Program Management, Responsible AI, Model Evaluation, Project Management, Performance Improvement, Performance Metric, Business Analytics, Credit Risk, Performance Analysis, Performance Tuning, Machine Learning Methods, Test Planning, Test Engineering, Research Design, Technical Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    B

    Board Infinity

    AI & Automation for Supply Chain Resilience

    Skills you'll gain: Inventory and Warehousing, Supply Chain Management, Business Continuity, Forecasting, Predictive Analytics, Logistics, Automation, Logistics Management, Real Time Data, Risk Mitigation, Risk Management, Case Studies, Business Ethics, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    C# Computer Graphics and Visual Effects Development

    Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Application Design, C# (Programming Language), UI Components, Software Visualization, .NET Framework, Graphical Tools, Animations, Animation and Game Design, Image Analysis, User Interface (UI), User Interface (UI) Design, Application Development

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    L

    LearnQuest

    Optimize Virtual Selling with Technology

    Skills you'll gain: Sales Prospecting, Sales, Technical Sales, Sales Pipelines, Sales Strategy, Sales Presentations, Consultative Selling, Return On Investment, Customer Engagement, Needs Assessment, Customer Relationship Management (CRM) Software, Social Media, Relationship Building, Overcoming Objections

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Automate, Evaluate and Deploy ML Models Confidently

    Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Scalability, CI/CD, Continuous Deployment, Application Deployment, DevOps, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Continuous Integration, Performance Measurement, Business Metrics, Process Optimization, Verification And Validation, Automation, Key Performance Indicators (KPIs), Performance Analysis, Data-Driven Decision-Making

    Advanced · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Digital Manufacturing & Design Technology: University at Buffalo
  • Safeguard LLM Outputs: Test and Evaluate: Coursera
  • Cameras, Exposure, and Photography: Michigan State University
  • Generative AI for Software Development: DeepLearning.AI
  • SMART Goals And Beyond: Goal Setting Using Latest Research: Alex Genadinik
  • Azure AI and Healthcare Cloud Fundamentals: Microsoft
  • Model Thinking: University of Michigan
  • Engineer AI Models: Explain, Tune & Experiment: Coursera
  • AI & Automation for Supply Chain Resilience: Board Infinity
  • C# Computer Graphics and Visual Effects Development: EDUCBA

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