Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Algorithms, Technical Communication, Computational Thinking, Solution Design, Programming Principles, Software Design, Theoretical Computer Science, Data Structures, Problem Management, Mathematical Modeling, Computer Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Interface and User Experience (UI/UX) Design, Interaction Design, Figma (Design Software), Wireframing, Usability, Web Content Accessibility Guidelines, User Centered Design, Web Design, Human Centered Design, User Flows, Prototyping, Mockups, Graphic Design
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Climate Change Adaptation, Change Management, Business Continuity, Organizational Change, Engineering Management, Contingency Planning, Sustainable Development, Systems Thinking, Organizational Leadership, Risk Management, Leadership, Innovation, Cross-Functional Collaboration, Vulnerability
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Color Theory, Typography, Adobe Express, Visual Design, Color Matching, Design, Graphic Design, Creative Design, Design Elements And Principles, Layout Design, Branding
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, LLM Application, Tool Calling
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Web Analytics and SEO, Web Design, Web Design and Development, Content Management Systems, E-Commerce, Blogs, Web Content, Information Architecture, User Experience Design, Content Management, Role-Based Access Control (RBAC), Payment Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Sales Presentations, Business Communication, Company, Product, and Service Knowledge, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Server Side, Application Deployment, Apache Tomcat, Web Design, Front-End Web Development, Application Servers, HTML and CSS, Web Development, User Interface and User Experience (UI/UX) Design, Web Servers, Email Automation, Usability, Interactive Design, Java Platform Enterprise Edition (J2EE)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Graphics, Application Development, Visualization (Computer Graphics), Software Design, C++ (Programming Language), Microsoft Windows, Software Architecture, Application Lifecycle Management, Context Management, System Configuration, Debugging
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Adaptive Equipment, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Law, Regulation, and Compliance, Microsoft Office, Advocacy
Beginner · Course · 1 - 3 Months