Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Malware Protection, Endpoint Security, Mobile Security, Cloud Security, Application Security, Cloud Deployment, Cloud Computing, Threat Detection, Cybersecurity, Information Systems Security, Virtualization, Virtual Machines, Intrusion Detection and Prevention, Encryption
Beginner · Course · 1 - 4 Weeks

Indian Institute of Science
Skills you'll gain: Electronics Engineering, Semiconductors, Electronics, Electronic Hardware, Biomedical Technology, Hardware Design, Embedded Software, Materials science, Chemical and Biomedical Engineering, Mechanical Design, Manufacturing Processes, Communication Systems, Laboratory Equipment, Engineering Design Process, Laboratory Testing, Analytical Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Git (Version Control System), GitHub, Version Control, CI/CD, Azure DevOps, Infrastructure as Code (IaC), Microsoft Copilot, Bitbucket, Continuous Integration, Microsoft Azure, DevOps, Docker (Software), GitLab, Software Development Tools, Application Deployment, ChatGPT, Software Installation, Continuous Deployment, Amazon Web Services
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, .NET Framework, Microsoft Azure, Object-Relational Mapping, Cloud Storage, API Gateway, Software Architecture, Payment Systems, Authentications, Data Storage, Software Development, Systems Architecture, Cloud Services, Model View Controller, Application Programming Interface (API), Middleware, Authorization (Computing)
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management (CRM) Software, Sales Development, Customer Relationship Management, Sales, Sales Training, General Sales Practices, Sales Presentation, Sales Pipelines, Sales Strategy, Closing (Sales), Process Mapping, Business Software, Sales Enablement, Customer Relationship Building, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Predictive Modeling, Natural Language Processing, Social Media, Text Mining, Cloud Computing, Unstructured Data, Big Data, Business Analytics, Data Science, Data Analysis, Geospatial Information and Technology, Internet Of Things, Deep Learning
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Health Technology, Vital Signs, Health Assessment, Clinical Assessment, Patient Preparation, Health Informatics, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication
Beginner · Specialization · 1 - 4 Weeks

UBITS
Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Rapport Building, Business Development, Stakeholder Management, Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: SQL, Relational Databases, Microsoft Copilot, Database Management, Transaction Processing, Query Languages, Database Design, Databases, Object-Relational Mapping, Performance Tuning, Data Integrity, Data Modeling, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: C and C++, C++ (Programming Language), Object Oriented Programming (OOP), File I/O, Computer Programming, Microsoft Visual Studio, System Programming, Apple Xcode, Development Environment, Algorithms, File Systems, Software Design Patterns, Data Structures, Performance Tuning, Debugging, File Management
Intermediate · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Cross-Functional Team Leadership, Team Leadership, Initiative and Leadership, Resilience, Strategic Leadership, Problem Solving, Leadership, Organizational Leadership, Video Production, Corporate Sustainability, Business Leadership, Diversity and Inclusion, Critical Thinking and Problem Solving, Innovation, Creative Problem-Solving, Adaptability, Collaboration
Beginner · Course · 1 - 4 Weeks