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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Market Research and Consumer Behavior

    Skills you'll gain: Survey Creation, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Marketing, Research Design, Data Analysis, Research Reports, Market Analysis, Customer Analysis, Statistical Analysis, Data Collection, Decision Making, B2B Sales

    4.4
    Rating, 4.4 out of 5 stars
    ·
    4.9K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    S

    Simplilearn

    Master the Fundamentals of Branding Training

    Skills you'll gain: Branding, Brand Marketing, Brand Strategy, Brand Management, Target Audience, Brand Awareness, Logo Design, Global Marketing, Digital Transformation, Brand Loyalty, Marketing, Marketing Design, Marketing Strategies, Marketing Effectiveness, Market Opportunities, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Coursera

    Optimize Kafka for Speed & Availability

    Skills you'll gain: Apache Kafka, Data Loss Prevention, Performance Tuning, System Monitoring, Prometheus (Software), Scalability, Real Time Data, Grafana, Process Optimization, Distributed Computing, System Configuration, Command-Line Interface, Content Strategy

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free
    Free
    A

    Amazon Web Services

    Salesforce on AWS - Basics to Business Innovation (Italiano)

    Skills you'll gain: Customer experience improvement, Operational Efficiency, Salesforce, Operational Excellence, Business, Case Studies, Cloud-Based Integration, Amazon Web Services, Systems Integration, Business Solutions, Business Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Microeconomics: The Power of Markets

    Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Market Analysis, Resource Allocation, Policy Analysis, Tax, Consumer Behaviour, Cost Benefit Analysis, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Energy Production, Distribution & Safety

    Skills you'll gain: Personal protective equipment, Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Environmental Regulations, Energy and Utilities, Basic Electrical Systems, Oil and Gas, Safety Training, Electrical Equipment, Occupational Safety and Health Administration (OSHA), Hazard Analysis, Workforce Development, Billing, Sustainable Development, Safety Standards, Sustainable Technologies, Supply Chain, Regulatory Affairs

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Creo Incubator

    Entrepreneurship: Ideation and Exploring Fundamentals

    Skills you'll gain: Business Modeling, Ideation, Design Thinking, Entrepreneurship, Lean Methodologies, Creative Problem-Solving, Innovation, Business Planning, Business Development, Business Strategy, Open Mindset, Growth Mindedness, Product Development, Business, Value Propositions, Prototyping, Growth Strategies, Strategic Decision-Making

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Introduction to FastAPI and Backend Development Fundamentals

    Skills you'll gain: Back-End Web Development, PostgreSQL, Python Programming, Restful API, SQL, API Design, Object-Relational Mapping, Database Management, Databases, Data Validation, Development Environment

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Reconcile and Analyze Financial Records Effectively

    Skills you'll gain: Reconciliation, QuickBooks (Accounting Software), Spreadsheet Software, Accounting Records, Investigation, Variance Analysis, Financial Statements, Accounts Payable, Financial Controls, Financial Auditing, Fraud detection, Analysis, Verification And Validation, Payment Processing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Diseño de Experiencia del Usuario (UX) de Google

    Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Layout Design, User Experience, Design Elements And Principles, User Research, User Interface and User Experience (UI/UX) Design, User Centered Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    P

    Packt

    Industrial IoT Integration with Micro850 PLC

    Skills you'll gain: Microsoft Azure, Mobile Development Tools, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Simulations

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
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    Packt

    Build a DALL-E Generator with React, JS & OpenAI

    Skills you'll gain: OpenAI API, Web Development Tools, TypeScript, Development Environment, Full-Stack Web Development, Email Automation, Web Applications, Node.JS

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Market Research and Consumer Behavior: IE Business School
  • Master the Fundamentals of Branding Training: Simplilearn
  • Optimize Kafka for Speed & Availability: Coursera
  • Salesforce on AWS - Basics to Business Innovation (Italiano): Amazon Web Services
  • Microeconomics: The Power of Markets: University of Pennsylvania
  • Energy Production, Distribution & Safety: University at Buffalo
  • Entrepreneurship: Ideation and Exploring Fundamentals : Creo Incubator
  • Introduction to FastAPI and Backend Development Fundamentals: Packt
  • Reconcile and Analyze Financial Records Effectively: Coursera
  • Diseño de Experiencia del Usuario (UX) de Google: Google

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