Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Virtual Environment, Computer Graphic Techniques, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Artificial Intelligence, Cloud Infrastructure, IT Infrastructure, Network Infrastructure, Machine Learning Methods, Generative AI, Software Architecture, Data Storage, Deep Learning, Cloud Computing Architecture, Systems Architecture, Hardware Architecture, Machine Learning, Containerization
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Jest (JavaScript Testing Framework), React.js, Web Development Tools, JavaScript Frameworks, API Design, Unit Testing, UI Components, Front-End Web Development, Software Design Patterns, Javascript, Context Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Inventory Control, Key Performance Indicators (KPIs), Inventory Management System, Performance Metric, Supply Management, Performance Measurement, Health Administration, Operational Performance Management, Health Care Administration, Operational Efficiency, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Tools, Browser Compatibility, Software Testing, Test Automation, Continuous Integration, Cloud Applications, CI/CD, Regression Testing, Mobile Development Tools, Cloud Platforms, Verification And Validation, Quality Assurance, UI Components, User Interface (UI), Automation, Scalability
Beginner · Course · 1 - 4 Weeks

Intel
Skills you'll gain: AI Enablement, Artificial Intelligence, AI Product Strategy, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Company, Product, and Service Knowledge, Customer experience strategy (CX), Customer Insights, Discussion Facilitation, Emerging Technologies, Responsible AI, Customer Analysis, Machine Learning, B2B Sales, Computer Hardware, Data Analysis
Beginner · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Survey Creation, Market Research, Business Research, Consumer Behaviour, Marketing Strategies, Marketing, Research Design, Data Analysis, Research Reports, Market Analysis, Customer Analysis, Statistical Analysis, Data Collection, Decision Making, B2B Sales
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Data Storytelling, SQL, Data Engineering, Data Presentation, Key Performance Indicators (KPIs), Star Schema, Dashboard, Data Modeling, Data Quality, Business Analytics, Database Design, Data Mart, Data Validation, Business Intelligence, Analytics, YAML, Data Pipelines, Data Transformation, Performance Tuning, Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Risk Management, Business Metrics, Business Transformation, Innovation, Telecommuting, Virtual Teams, Customer Relationship Building
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Non-Verbal Communication, Compassion, Sales Strategy, Consultative Selling, Empathy & Emotional Intelligence, Customer Inquiries, Emotional Intelligence, Selling Techniques, Rapport Building, Communication Strategies, Consumer Behaviour, Personalized Service, Negotiation, Decision Making
Mixed · Course · 1 - 3 Months