Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Pipelines, Data Integration, File Management, Scalability, Data Processing, Java, Data Transformation, Configuration Management
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Care, Regulatory Compliance, Health Care Administration, Health Policy, Technical Support, Patient Communication, Patient-centered Care
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Science, Data Management, Data Analysis, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Predictive Modeling, Statistical Inference
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cardiac Surgery, Chronic Diseases, Patient Education And Counseling, Cardiology, Medical Surgical Nursing, Care Management, Cardiac Dysrhythmia, Nursing Care, Perioperative Care, Diagnostic Tests, Hemodynamics, Nursing Process, Blood Pressure, Clinical Assessment, Physiology, Anatomy
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Infrastructure, Data Analysis
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Business Intelligence, Data Visualization, Decision Support Systems, Business Process Management, Data Warehousing, Operational Performance Management, Business Analytics, Data Visualization Software, MicroStrategy, Dashboard, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Competitive Intelligence, Performance Management, Business Reporting, Data Analysis, Data Analysis Software, Six Sigma Methodology
Mixed · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Cyber Threat Intelligence, MITRE ATT&CK Framework, Cyber Threat Hunting, Threat Detection, Threat Modeling, Threat Management, Security Controls, Cybersecurity, Endpoint Detection and Response, Security Information and Event Management (SIEM), Incident Response, Continuous Monitoring, Risk Management Framework, Technical Communication, Vulnerability Assessments, Data Integrity, Automation
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Object Oriented Design, Unified Modeling Language, Software Design, Object Oriented Programming (OOP), Java, Software Architecture, Technical Design, Conceptual Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Matplotlib, Scientific Visualization, Data Visualization Software, Interactive Data Visualization, Seaborn, Jupyter, NumPy, Performance Tuning, Javascript and jQuery, Development Environment, Python Programming, Debugging, Hypertext Markup Language (HTML)
Mixed · Course · 1 - 3 Months

Edureka
Skills you'll gain: AI Personalization, OpenAI, Agentic systems, Application Deployment, Generative AI Agents, Cloud API, ChatGPT, API Gateway, Cloud Development, CI/CD, System Monitoring, Responsible AI, Artificial Intelligence, Generative AI, Development Testing, User Experience Design, JSON, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, IT Management, Project Management, Project Coordination, Information Technology, Project Risk Management, Agile Project Management, Project Implementation, Project Management Life Cycle, Relationship Management, Agile Methodology, Project Planning, Communication
Beginner · Course · 1 - 3 Months