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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Resolve Conflicts & Trace Bugs with Git

    Skills you'll gain: Collaborative Software, Git (Version Control System), Version Control, Debugging, Software Configuration Management, Code Review, Software Development Tools, Problem Management, Conflict Management, Root Cause Analysis, Reconciliation

    Beginner · Course · 1 - 4 Weeks

  • U

    University of London

    Graduate Diploma in Computer Science

    Skills you'll gain: Virtual Reality, Game Design, Full-Stack Web Development, Mobile Development, Human Computer Interaction, Agile Software Development, Animations, Data Ethics, Event-Driven Programming, Git (Version Control System), Web Applications, Incident Response, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing

    Credit offered

    Graduate Certificate · 6 - 12 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Enterprise Power BI: Deployment, Security, and Integration

    Skills you'll gain: Power BI, Azure Synapse Analytics, Microsoft Azure, Governance, Real Time Data, Enterprise Architecture, Application Deployment, Data Architecture, DevOps, Database Architecture and Administration, Data Integration, Data Security, Microsoft 365, Role-Based Access Control (RBAC), Scalability, Collaborative Software, Version Control

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Ethical Selling and Market Adaptation

    Skills you'll gain: Sales Strategy, Data Ethics, Microsoft Copilot, General Sales Practices, Sales Training, Sales, Risking, Responsible AI, Ethical Standards And Conduct, Sales Enablement, Business Ethics, Law, Regulation, and Compliance, AI Personalization, Information Privacy, Legal Risk, Continuous Monitoring, Forecasting, Decision Making, Market Analysis, Customer Engagement

    Advanced · Course · 1 - 4 Weeks

  • P

    Pontificia Universidad Católica de Chile

    Magíster en Inversiones y Finanzas Aplicadas

    Skills you'll gain: Financial Statement Analysis, Descriptive Analytics, FinTech, Financial Statements, Business Valuation, Derivatives, Social Determinants Of Health, Gerontology, Strategic Decision-Making, Portfolio Management, Customer Analysis, Risk Analysis, Digital Transformation, Cloud Security, Governance, Credit Risk, Leadership, Financial Analysis, Health Policy, Object Oriented Programming (OOP)

    Earn a degree

    Degree · 1 - 4 Years

  • U

    Universidad de Palermo

    Administración de Empresas Certificado MasterTrack®

    Skills you'll gain: Key Performance Indicators (KPIs), Strategic Marketing, Human Capital, Human Resource Strategy, Marketing, Strategic Leadership, Strategic Decision-Making, Organizational Strategy, Customer Relationship Management, Human Resources Management and Planning, Leadership and Management, Talent Management, Enterprise Resource Planning, Marketing Management, Branding, Technical Management, Business Technologies, Marketing Planning, Marketing Strategies, Brand Strategy

    Credit offered

    Mastertrack · 6 - 12 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Experiencing Design: Deepening Your Design Thinking Practice

    Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Strategic Thinking, Open Mindset, Cognitive flexibility, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Adaptability, Qualitative Research, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    63 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 7 of our most popular customer experience courses

  • Resolve Conflicts & Trace Bugs with Git: Coursera
  • Graduate Diploma in Computer Science: University of London
  • Enterprise Power BI: Deployment, Security, and Integration: Microsoft
  • Ethical Selling and Market Adaptation: Microsoft
  • Magíster en Inversiones y Finanzas Aplicadas: Pontificia Universidad Católica de Chile
  • Administración de Empresas Certificado MasterTrack®: Universidad de Palermo
  • Experiencing Design: Deepening Your Design Thinking Practice: University of Virginia

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