Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Logical Operations
Skills you'll gain: Interpersonal Communications, Business Communication, Verbal Communication Skills, Communication, Internal Communications, Corporate Communications, Business Correspondence, Social Skills, Collaboration, Conflict Management, Non-Verbal Communication, Active Listening, Relationship Building, Organizational Structure, Mediation, Customer Relationship Building, Contract Negotiation, Organizational Development, Negotiation, Vendor Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Apple iOS, Swift Programming, Test Driven Development (TDD), Apple Xcode, Mobile Development, Model View Controller, Application Development, User Interface (UI), User Interface (UI) Design, Software Design Patterns, Software Architecture, Animations
Advanced · Course · 1 - 3 Months

Skills you'll gain: Test Case, Test Automation, Test Data, Functional Testing, Test Execution Engine, CI/CD, System Testing, Software Testing, No-Code Development, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Data Ethics, Security Awareness, Responsible AI, Cybersecurity, Role-Based Access Control (RBAC), General Data Protection Regulation (GDPR), Cyber Risk, Human Factors (Security), Artificial Intelligence, Threat Detection, Fraud detection, Information Privacy, Anomaly Detection, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Cloud Computing, Cloud Solutions, Google Cloud Platform, Identity and Access Management, Cloud Management, Cloud Infrastructure, Cloud Storage, System Monitoring
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Web Analytics and SEO, Data-Driven Decision-Making, Data Analysis, Analytics, Customer Insights, Analysis, Descriptive Analytics, Trend Analysis, Performance Analysis
Beginner · Course · 1 - 4 Weeks
LearnQuest
Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Infrastructure, Model Deployment, Data Processing, Data Pipelines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Value Propositions, Target Audience, Target Market, Strategic Decision-Making, Business Strategy, Strategic Marketing, Marketing Planning, Competitive Analysis, Marketing, Competitive Intelligence, Analysis, Marketing Strategy and Techniques, Customer Analysis, Market Analysis
Beginner · Course · 1 - 4 Weeks

IndiaAI
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Prompt Engineering, Artificial Intelligence, LLM Application, AI Enablement, ChatGPT, AI Workflows, Machine Learning
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Business Economics, Behavioral Economics, Policy Analysis, Business Operations, Price Negotiation, Socioeconomics, Consumer Behaviour, Political Sciences, Economics, Policy, and Social Studies, Business Strategy, Public Policies, Competitive Analysis, Resource Allocation, Decision Making, Market Analysis, Cost Benefit Analysis, Environmental Issue
Beginner · Specialization · 1 - 3 Months