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    Results for "customer archetype design"

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Legal Design: Crafting User-Centric Legal Solutions

      Skills you'll gain: Legal Writing, Design Thinking, Design, User Experience Design, Human Centered Design, Graphic and Visual Design, Design Research, Qualitative Research, Surveys

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Ludwig-Maximilians-Universität München (LMU)

      Strategic Organization Design

      Skills you'll gain: Organizational Structure, Organizational Strategy, Organizational Effectiveness, Strategic Thinking, Corporate Strategy, Strategic Leadership, Process Design, Business Strategy, Business Management, Strategic Decision-Making, Strategic Planning, Systems Thinking, Growth Strategies, Decision Making, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      304 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Interaction Architect: Dynamic Prototyping in Sketch

      Skills you'll gain: Responsive Web Design, Prototyping, Cross Platform Development, User Interface (UI) Design, User Flows, Mockups, Interaction Design, User Experience Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Using GenAI for Tailored Customer Emails

      Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      User Experience & Interaction Design for AR/VR/MR/XR

      Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Usability Testing, Design Thinking, Prototyping, User Experience Design, Interaction Design, Conceptual Design, Virtual Environment, Human Centered Design, User Research, Wireframing, Data Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      173 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IE Business School

      From Ideas to Impact: Design Thinking for User-Centricity

      Skills you'll gain: Design Thinking, Innovation, Business Solutions, Problem Solving, Service Design, Brainstorming, Creative Thinking, Teamwork, User Research, Collaboration, Product Development, Empathy

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Insights

      Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Lean Enterprise Framework: Transform the Business Model

      Skills you'll gain: Innovation, Product Lifecycle Management, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Persona Development, Lean Methodologies

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a buyer persona diagram for businesses with Creately

      Skills you'll gain: Persona Development, User Accounts, Target Audience, Business Modeling, Graphic Design, Collaborative Software, Productivity Software, Market Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Human-Centered Design for Inclusive Innovation

      Skills you'll gain: Human Centered Design, User Experience Design, User Research, Design Thinking, Design Research, Product Design, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Brainstorming, Ideation, Creativity, Needs Assessment, Product Testing, Interviewing Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      171 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Blueprint the Experience: User Flows in Miro

      Skills you'll gain: User Experience Design, User Flows, Wireframing, User Centered Design, User Interface and User Experience (UI/UX) Design, Mockups, Usability, Prototyping, Design Software

      Intermediate · Course · 1 - 4 Weeks

    1…678…546

    In summary, here are 10 of our most popular customer archetype design courses

    • Legal Design: Crafting User-Centric Legal Solutions: Coursera Instructor Network
    • Strategic Organization Design: Ludwig-Maximilians-Universität München (LMU)
    • Interaction Architect: Dynamic Prototyping in Sketch: Coursera
    • Using GenAI for Tailored Customer Emails: Coursera Instructor Network
    • User Experience & Interaction Design for AR/VR/MR/XR: University of Michigan
    • From Ideas to Impact: Design Thinking for User-Centricity: IE Business School
    • GenAI for Customer Service Teams: Coursera Instructor Network
    • GenAI for Customer Insights: Coursera Instructor Network
    • Lean Enterprise Framework: Transform the Business Model: University of Maryland, College Park
    • Create a buyer persona diagram for businesses with Creately: Coursera Project Network

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