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Results for "understand how to think like a customer and put yourself in their shoes"
- Status: Free Trial
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Design Thinking, Business Transformation, Process Design, Business Process, Human Centered Design, Business Solutions, Innovation, Creative Problem-Solving, Ideation, Creativity, Overcoming Obstacles, User Research, User Feedback, Empathy, Adaptability, Needs Assessment
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Human Centered Design, Stakeholder Management, Persona Development, Process Mapping, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Customer Insights, Business Workflow Analysis, Strategic Thinking, Consumer Behaviour, Innovation, Interviewing Skills
- Status: Preview
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Diversity and Inclusion, Innovation, Behavioral Economics, Analysis, Strategic Decision-Making, Social Studies, Decision Making, Strategic Thinking, Network Analysis, Trend Analysis, Economics, Critical Thinking, Probability, Human Learning, Market Dynamics
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Brand Loyalty, Customer Insights, Brand Awareness, Price Negotiation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Business Leadership, Market Trend, Market Analysis, Business Marketing, Business, Financial Analysis, Marketing Strategies
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Organizational Strategy, Human Resources, Employee Engagement, Human Resources Management and Planning, Workforce Management, Compensation Management, Employee Performance Management, Recruitment
- Status: Free Trial
Arizona State University
Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Product Improvement, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Brainstorming, Market Opportunities, Market Research, User Feedback, Business Modeling, Presentations
- Status: Preview
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour
- Status: Preview
IESE Business School
Skills you'll gain: Operational Efficiency, Operations Management, Operational Performance Management, Business Operations, Service Improvement, Service Management, Service Design, Process Analysis, Business Workflow Analysis, Capacity Management, Problem Management, Business Priorities, Product Assortment, Customer experience strategy (CX), Decision Making
- Status: Free Trial
Politecnico di Milano
Skills you'll gain: Design Thinking, Systems Thinking, Innovation, Platform As A Service (PaaS), Product Development, Entrepreneurship, Strategic Thinking, Computing Platforms, New Business Development, Business Architecture, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions
In summary, here are 10 of our most popular understand how to think like a customer and put yourself in their shoes courses
- Marketing analytics: Know your customers: Macquarie University
- Design Thinking for Innovators: Coursera Instructor Network
- Design Thinking: Discovery Tools: University of Virginia
- Model Thinking: University of Michigan
- Introduction to Marketing: University of Pennsylvania
- Retail Marketing Strategy: University of Pennsylvania
- Commercial Awareness: Coursera Instructor Network
- Managing Human Capital in Retail: University of Pennsylvania
- Putting it All Together: Problem-Solve Like an Entrepreneur: Arizona State University
- Introduction to Service Innovation and Management: Northeastern University