Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Cybersecurity, Cyber Attacks, Computer Security Awareness Training, Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Security Awareness, Data Security, Personally Identifiable Information, Email Security, Cyber Risk, Malware Protection, General Data Protection Regulation (GDPR), Information Privacy, Multi-Factor Authentication, Identity and Access Management

Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation

Skills you'll gain: Video Game Development, Game Design, Animation and Game Design, C# (Programming Language), Object Oriented Programming (OOP), User Interface (UI), Prototyping, Debugging

Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, Requirements Analysis, Verification And Validation, Project Documentation, Functional Specification, User Acceptance Testing (UAT), Process Mapping, Interviewing Skills

Skills you'll gain: Amazon Bedrock, MLOps (Machine Learning Operations), Product Development, Human Centered Design, Design Thinking, User Research, Agile Product Development, Amazon Web Services, New Product Development, Generative AI, Innovation, Machine Learning, Artificial Intelligence

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Virtual Environment

Skills you'll gain: Query Languages, Databases

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Project Planning, No-Code Development, Microsoft 365, Application Deployment, Requirements Analysis, Application Development, Application Lifecycle Management, Power BI, Business Logic, Microsoft Copilot, Solution Delivery, Microsoft Teams, Cloud Applications, Collaborative Software, Development Environment, Microsoft PowerPoint, Software Development, Microsoft Outlook

Skills you'll gain: Application Lifecycle Management, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Continuous Deployment, Software Development Life Cycle, Enterprise Application Management, Change Control, Application Deployment, Azure DevOps, Release Management, Microsoft Azure, Configuration Management, Multi-Tenant Cloud Environments, Command-Line Interface, Version Control, Data Import/Export, YAML, Data Science