You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course.
About this Course
What you will learn
Identify common strategies for building customer loyalty in e-commerce
Successfully manage client relationships and measure satisfaction
Find, apply for, and prepare for interviews and jobs
Put together a portfolio and/or resume to present to employers
Skills you will gain
- Job preparedness
- Customer Relationship Management (CRM)
- Portfolio preparation
- E-commerce store optimization
- Building customer loyalty
Syllabus - What you will learn from this course
Introduction to satisfaction guaranteed: develop customer loyalty online
Analyze trends for an online store
Prepare for jobs in digital marketing and e-commerce
- 5 stars83.18%
- 4 stars14.93%
- 3 stars1.54%
- 2 stars0.11%
- 1 star0.22%
TOP REVIEWS FROM SATISFACTION GUARANTEED: DEVELOP CUSTOMER LOYALTY ONLINE
This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.
Well done!! I believe I have developed a thorough overview on how to perform effectively as a Digital Media or E-Commerce Specialist. This program is AMAZING!!!
The courses were well designed and easy to understand. It will be more rich if we introduce practical assignments graded by peers. Thank you for this new skill.
One of the best online courses that involve actual activities that sharpen your skills needed to execute your role at work place.
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