Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Pearson
Skills you'll gain: Cloud Computing, Test Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Productivity Software, Process Development, Customer Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Usability, Hypertext Markup Language (HTML), Front-End Web Development, User Experience Design, Browser Compatibility, User Interface (UI), User Interface (UI) Design, Semantic Web, Javascript, Debugging, Web Applications, Web Development, Development Testing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, Continuous Monitoring, Security Management, Vulnerability Management, Authorization (Computing), Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Script Development, API Testing
Intermediate · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Digital Transformation, Performance Improvement, Business Transformation, Data Integrity, Organizational Change, Data Security, Cloud Computing, Business Technologies, Technology Strategies, Business Process Improvement, Case Studies, Emerging Technologies, Market Trend
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Data Warehousing, Data Integration, Data Processing, Enterprise Application Management, Performance Tuning, Data Manipulation, Data Analysis, Distributed Computing, Data Import/Export, SQL, Data Transformation
Mixed · Course · 1 - 3 Months

Pearson
Skills you'll gain: AWS Kinesis, Amazon Web Services, API Gateway, Cloud Deployment, Serverless Computing, Application Deployment, Managed Services, Application Programming Interface (API), Web Services, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Marketing, Social Media Content, Marketing Budgets, Social Media, Marketing Materials, Organizational Skills, Graphic and Visual Design, Brand Awareness, Branding
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Reinforcement Learning, Responsible AI, Agentic systems, Artificial Intelligence, Machine Learning Methods, Distributed Computing, Simulations, Transfer Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Integration Testing, Middleware, Data Integration, Business Process Automation, Software Installation, Property Management Systems, System Configuration, Application Development, Development Testing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, General Networking, Wireless Networks, Cybersecurity, Systems Integration, Interoperability, Emerging Technologies, Software Development Life Cycle, Safety and Security, Systems Development Life Cycle, Systems Design, Automation
Intermediate · Course · 1 - 4 Weeks