Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis
Beginner · Guided Project · Less Than 2 Hours

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Care Management, Home Health Care, Long Term Care, Empathy, Recognizing Others, Health Assessment, Chronic Diseases, Stress Management, Adaptability, Critical Thinking
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Intercultural Competence, Language Learning, Language Competency, Multilingualism, Cultural Diversity, Diversity Awareness, Cultural Sensitivity, Culture, Social Justice, Non-Verbal Communication
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Family Support, Relationship Building, Empathy, Resilience, Emotional Intelligence, Economics, Interpersonal Communications, Communication
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Financial Policy, Public Administration, Economics, Policy, and Social Studies, Economic Development, Economics, Budgeting, Fiscal Management, Public Policies, Policy Analysis
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Marketing, Customer Analysis, Data-Driven Decision-Making, Analytics, Performance Measurement, Strategic Marketing, Brand Management, Regression Analysis, Consumer Behaviour, Return On Investment, A/B Testing, Statistical Analysis
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Business, Corporate Sustainability, Strategic Leadership, Sustainable Development, Business Leadership, Case Studies, Business Strategies, Business Strategy, Return On Investment, Business Metrics, Business Ethics, Investment Management, Investments, Performance Measurement, Cost Benefit Analysis, Stakeholder Analysis, Stakeholder Engagement
Mixed · Course · 1 - 4 Weeks