
Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Research, Usability Testing, Usability, Research Methodologies, User Research, Writing and Editing, User Feedback, Report Writing, Web Content Accessibility Guidelines, User Experience Design, AI Enablement, Persona (User Experience), User Experience, Analysis
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Strategic Leadership, Organizational Strategy, Leadership, Leadership and Management, Culture Transformation, Visionary, Business Metrics, Strategic Planning, Goal Setting, Business Priorities, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Public Health, Health Equity, Community Health, Diversity Awareness, Health Policy, Community Development, Cultural Diversity, Case Studies, Program Evaluation, Qualitative Research, Research Methodologies, Data Collection
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Data Mining, Health Informatics, Acute Care, Emerging Technologies, Big Data, Health Technology, Analytics, Data Preprocessing, Clinical Informatics, Machine Learning, Health Care, Applied Machine Learning, Artificial Intelligence, Home Health Care, Generative AI, Business Process Improvement
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Human Factors, Human Computer Interaction, Software Testing, User Experience Design, User Interface (UI), Web Content Accessibility Guidelines, User Experience, User Research, Risk Management Framework, Law, Regulation, and Compliance
Advanced · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Performance Improvement, Quality Improvement, Service Design, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Health Care, Customer experience improvement, Innovation, Change Management, Decision Making, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Generative AI, Large Language Modeling, Supervised Learning, Applied Machine Learning, Artificial Intelligence, Responsible AI, Machine Learning, Healthcare Industry Knowledge, Data Ethics, AI Personalization, Predictive Analytics, Precision Medicine, Health Informatics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Usability Testing, User Centered Design, User Experience Design, Responsive Web Design, Prototyping, Interaction Design, Software Documentation, Mockups, Wireframing, Design Software, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: DevSecOps, DevOps, User Centered Design, Usability, Systems Integration, User Experience Design, Continuous Delivery, Systems Development, System Implementation, Human Computer Interaction, Continuous Integration, Application Security, Agile Methodology, Data Ethics, Information Systems, Secure Coding, Security Testing, User Feedback, Project Management Software, Database Management Systems
Build toward a degree
Intermediate · Course · 1 - 3 Months