Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence

Skills you'll gain: Finance, Financial Modeling, Financial Analysis, Corporate Finance, Business Valuation, Decision Making, Microsoft Excel, Entrepreneurial Finance, Investments, Economics, Policy, and Social Studies, Social Sciences

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Customer Communications Management, Product Knowledge, Active Listening, Communication

Skills you'll gain: Design Thinking, Business Modeling, Strategic Planning, Business Strategies, Innovation, Strategic Marketing, Product Development, Strategic Thinking, New Product Development, Technology Strategies, Value Propositions, Emerging Technologies, Analysis

Skills you'll gain: Chronic Diseases, Community Health, Health Equity, Health Disparities, Public Health, Health Assessment, Public Health and Disease Prevention, Care Management, Health Systems, Health Care, Geriatrics, Health Policy, Behavioral Health, Preventative Care, Demography

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Large Language Modeling, Personalized Service, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Insights, Workflow Management, Content Creation, Automation, IBM Cloud, Business Ethics, Natural Language Processing

Skills you'll gain: Constructive Feedback, Active Listening, Portfolio Management, Team Oriented, Project Closure, Care Coordination, Communication, Program Evaluation, Healthcare Industry Knowledge, Quality Improvement, Organizational Change, Change Management

Skills you'll gain: Cash Flows, Financial Analysis, Decision Making, Risk Analysis, Business Valuation, Strategic Decision-Making, Cost Benefit Analysis, Stakeholder Management, Finance, Business Ethics, Return On Investment, Corporate Sustainability, Economics, Policy, and Social Studies

Skills you'll gain: Generative AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Automation, Innovation, Business Strategies, Performance Measurement, Process Improvement, Business Ethics, Customer experience improvement, Product Design

Skills you'll gain: UI/UX Strategy, Customer Insights

Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing, Organizational Change