
Coursera
Skills you'll gain: Communication Strategies, Communication, Collaborative Software, Education Software and Technology, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Oral Expression, Education Software and Technology, Technical Communication, Media and Communications, Persuasive Communication, Writing, Education and Training, Storytelling, Human Learning, Instructional Strategies, Community Outreach, Science and Research, Writing and Editing, Content Creation, Liberal Arts, Photography, Photo/Video Production and Technology, Driving engagement, Creativity, Psychology
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Verbal Communication Skills, Leadership, Compassion, Teamwork, Communication, Active Listening, Self-Awareness
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Media and Communications, Digital Communications, Interpersonal Communications, Non-Verbal Communication, Conflict Management, De-escalation Techniques
Mixed · Course · 1 - 3 Months

FAIR Institute
Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Risk Analysis, Enterprise Risk Management (ERM), Cyber Security Strategy, Insurance, Compliance Management, Business Communication, Technical Communication, Strategic Communication, Business Reporting, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Encryption, OSI Models, IT Security Architecture, Network Performance Management, Network Architecture, Computer Networking, Network Monitoring, Remote Access Systems, TCP/IP, Network Infrastructure, Network Troubleshooting, Network Protocols, Infrastructure Security, Wireless Networks, Virtual Private Networks (VPN), Endpoint Security, Cloud Security, Routing Protocols, Software-Defined Networking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Correspondence, Verbal Communication Skills, Business Communication, English Language, Business Writing, Telephone Skills, Active Listening, Communication, Social Media, Vocabulary, Grammar
Intermediate · Course · 1 - 3 Months

SAE Institute México
Skills you'll gain: Active Listening, Empathy, Interpersonal Communications, Verbal Communication Skills, Non-Verbal Communication, Social Skills, Communication, Resilience, Composure, Overcoming Obstacles
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Leadership Development, Leadership, Professional Development, Leadership and Management, Conflict Management, Strategic Leadership, Communication, Collaboration, Communication Strategies, People Management, Interpersonal Communications, Business Communication, Emotional Intelligence, Team Management, Corporate Communications, Strategic Communication, Self-Awareness, Relationship Building, Business Management
Intermediate · Course · 3 - 6 Months

University of Washington
Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Microsoft PowerPoint, Oral Expression, Communication, Storytelling, Peer Review, Motivational Skills, Constructive Feedback, Driving engagement, Concision, Writing and Editing, Drive Engagement, Action Oriented, Communication Strategies, Target Audience, Writing, Non-Verbal Communication
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making
Mixed · Course · 1 - 3 Months