Communication online can be hard, especially when emotions get involved. Whether you’re facing someone’s sarcastic joke or a heated discussion, digital communication requires finesse. Even in normal situations, this communication can benefit from specific skills that let you get your message across clearly on any medium. However, you may still wonder about the best ways to go about online communication.
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About this Course
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Approx. 7 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessFlexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Approx. 7 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
14 minutes to complete
Welcome to Digital Communication and Emotion!
14 minutes to complete
1 reading
2 hours to complete
Using the communication process
2 hours to complete
3 readings
2 hours to complete
Showing emotion in digital ways
2 hours to complete
3 readings
2 hours to complete
Choosing an appropriate medium
2 hours to complete
3 readings
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