Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Johns Hopkins University
Skills you'll gain: Data Import/Export, Web Scraping, Tidyverse (R Package), Data Integration, Data Manipulation, Data Transformation, Relational Databases, Google Sheets, Unstructured Data, R Programming, Extensible Markup Language (XML), Spreadsheet Software, Databases, SQL, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Software Quality Assurance, Software Development Life Cycle, Quality Assurance, Software Documentation, Functional Testing, Software Testing, Software Development Methodologies, Acceptance Testing, User Acceptance Testing (UAT), Test Case, Maintainability, Unit Testing, Software Design, System Testing, Integration Testing, Waterfall Methodology, Agile Methodology, Regression Testing
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Software Engineering, Kanban Principles, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Warehousing, Google Cloud Platform, Big Data, Model Evaluation, Apache Spark, Database Management, Data Integration, SQL, Data Pipelines, Metadata Management, Data Management, Real Time Data, Tensorflow, Data Science, Command-Line Interface, Applied Machine Learning, Cloud-Based Integration, Apache Hadoop, Query Languages, Machine Learning
Intermediate · Specialization · 1 - 4 Weeks

Columbia University
Skills you'll gain: Computer Vision, Image Analysis, Dimensionality Reduction, Artificial Neural Networks, Machine Learning Methods, Unsupervised Learning, Deep Learning, Graph Theory, Machine Learning Algorithms, Algorithms
Beginner · Course · 1 - 3 Months

Aptly
Skills you'll gain: TikTok, Social Media Marketing, Business Marketing, Social Media Strategy, Social Media, Content Creation, Marketing Strategies, Content Marketing, Marketing, Brand Awareness, Driving engagement, Content Strategy, Branding, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Web Analytics, Google Analytics, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Analytical Skills, Online Advertising, Email Marketing, Customer Data Management, Analytics, Consumer Behaviour, Data Analysis, Customer Relationship Management, Advertising Campaigns
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Wireframing, Adobe XD, Mockups, Storyboarding, Information Architecture, User Experience Design, Usability Testing, Graphic and Visual Design, Figma (Design Software), Design Elements And Principles, UI/UX Research, Design Reviews, Responsive Web Design, Presentations, User Story, User Interface and User Experience (UI/UX) Design, Prototyping, Ideation, Web Design, User Centered Design
Beginner · Professional Certificate · 3 - 6 Months