IT management courses can help you learn project management, IT governance, cybersecurity principles, and service delivery frameworks. You can build skills in risk assessment, budget management, and team leadership. Many courses introduce tools like ITIL for service management, Agile methodologies for project execution, and software solutions for monitoring and analytics, showing how these skills and tools work together to enhance organizational efficiency.

University of California, Irvine
Skills you'll gain: Financial Statement Analysis, Budget Management, Accounting, Finance, Financial Planning
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Customer Relationship Management, Sales Presentation, Lead Generation, Sales Presentations, Sales Strategy, B2B Sales, Inside Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, Customer Relationship Management (CRM) Software, Email Automation, Generative AI, ChatGPT, AI Personalization, Customer Engagement
Intermediate · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Application Design, Community and Social Work, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux, Scripting, Linux Commands, Linux Administration, Unix Shell, Scripting Languages, Operating System Administration, Unix Commands, Systems Administration, Command-Line Interface, IT Automation, Software Installation, Unix, Linux Servers, Cloud Hosting, Object-Relational Mapping, YAML, Automation
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Time Management, Literacy, Detail Oriented, Planning, Brainstorming, Content Creation, Resourcefulness, Creativity, Overcoming Obstacles, Decision Making, Critical Thinking, Professional Development
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Meeting Facilitation, Sales Presentations, Brainstorming, Product Planning, Purchasing, English Language, Business Communication, Marketing Budgets, Business Planning, Negotiation, Selling Techniques, Business Writing, Marketing Communications, Marketing Planning, Business Correspondence, Advertising, Business Marketing, Telephone Skills, Promotional Strategies, Marketing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Machine Learning Algorithms, Data Processing, Data Cleansing, Supervised Learning, Data Transformation, MLOps (Machine Learning Operations), Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Data Quality, Resource Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Stakeholder Analysis, Project Management Life Cycle, Planning, Project Risk Management, Risk Management, Project Planning, Project Management, Earned Value Management, Project Scoping, Scheduling, Agile Methodology, Dependency Analysis, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Security, Amazon Web Services, Cloud Management, Cyber Governance, Security Controls, Amazon CloudWatch, Data Governance, Governance, Governance Risk Management and Compliance, Compliance Management, Multi-Tenant Cloud Environments, Continuous Monitoring, Risk Control, Account Management, Threat Detection, Automation, Configuration Management, Budget Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development Tools, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Python Programming
Beginner · Course · 1 - 3 Months

Skills you'll gain: Multimodal Prompts, Prompt Engineering, Prompt Patterns, Responsible AI
Beginner · Course · 1 - 4 Weeks