
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Computing, Istio, Tensorflow, Google Cloud Platform, MLOps (Machine Learning Operations), Kubernetes, Application Deployment, Continuous Deployment, Microservices, Load Balancing
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Kubernetes, Docker (Software), Containerization, Application Deployment, Scalability, Google Cloud Platform, Node.JS, Cloud Applications, Web Applications
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, Operational Databases, Data Storage Technologies, PostgreSQL, Data Integrity, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process
Beginner · Course · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Network Architecture, Network Monitoring, Load Balancing, Microsoft Azure, Network Troubleshooting, Network Infrastructure, Scalability, Network Security, Cloud Infrastructure, Computer Networking, Firewall, Virtual Private Networks (VPN), Distributed Denial-Of-Service (DDoS) Attacks, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Solutions, Cloud Computing, Software Development
Intermediate · Guided Project · Less Than 2 Hours

Whizlabs
Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Cloud Storage, Identity and Access Management, Cloud Management, Data Management, Data Security, Data Governance, Data Encryption Standard
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Network Troubleshooting, Microsoft Azure, Virtual Machines, Load Balancing, Cloud Infrastructure, Network Administration, Network Architecture, System Configuration, Cloud Security, Cloud Storage, Data Security, Scalability
Beginner · Course · 1 - 4 Weeks