Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: E-Commerce, Value Propositions, Scalability, Business-To-Consumer, B2B Sales, Order Management, Growth Strategies, Personalized Service, Customer Engagement, Promotions and Campaigns
Beginner · Course · 1 - 4 Weeks
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Competitive Analysis, Game Theory, Business Strategy, Market Dynamics, Go To Market Strategy, Strategic Partnership, Strategic Decision-Making, Market Analysis, Consumer Behaviour, Product Development, Innovation
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Accounts Receivable, Cash Receipts, Account Management, Customer Analysis, Accounting, Billing, Bankruptcies, Credit Risk, Financial Analysis, Sales Process, Estimation
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Security, Cloud Computing, Incident Response, IT Security Architecture, Cloud Management, Cloud Services, Disaster Recovery, Capacity Management, Network Troubleshooting, Virtual Machines, Infrastructure as Code (IaC), Virtualization, Application Security, System Monitoring, Security Controls, Data Migration, Microsoft Azure, Capacity Planning
Intermediate · Specialization · 1 - 3 Months

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Engagement, Content Marketing, AI Personalization, Lead Generation, Marketing Automation, Digital Marketing, Content Creation, Marketing Strategies, Marketing Planning, Workflow Management, Blogs, Email Marketing, Artificial Intelligence, Search Engine Optimization
Intermediate · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, AI Product Strategy, Product Management, Responsible AI, Innovation, New Product Development, Product Strategy, User Research, Scalability, Design Thinking, Lean Methodologies, Project Portfolio Management, Governance, Product Development, Product Roadmaps, User Centered Design, Business Modeling, Resource Management, Brand Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Design Thinking, User Experience Design, User Interface (UI) Design, Usability, Persona (User Experience), Mockups, Storyboarding
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: R Programming, Rmarkdown, Tidyverse (R Package), Ggplot2, Data Import/Export, Data Visualization, Data Analysis, Data Visualization Software, Data Science, Data Manipulation, Data Storytelling, Statistical Analysis, Data Cleansing, Data Integration, Data Transformation, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Process Improvement and Optimization, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Analysis, Generative AI, Prompt Engineering, User Requirements Documents, Software Design Documents, Process Optimization, Requirements Elicitation, Workflow Management, User Story, Operational Efficiency, Prioritization, LLM Application, Strategic Prioritization, Customer Insights, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 4 Weeks