Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance, Compliance Management, Information Privacy, Prompt Engineering, Ethical Standards And Conduct, Data Security, Intellectual Property, Business Ethics, Generative AI Agents, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Sustainable Development, Socioeconomics, Systems Thinking, Social Sciences, Environmental Issue, Timelines, Environmental Policy, Ethical Standards And Conduct, Political Sciences, Economics
Mixed · Course · 1 - 4 Weeks

Novartis
Skills you'll gain: Pre-Clinical Development, Drug Development, Pharmaceuticals, Pharmacology, Clinical Research, Clinical Trials, Pharmacotherapy, Chemistry, Manufacturing and Production
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Statistical Analysis, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Policy Development, Analytical Skills, Forecasting, R Programming, Data-Driven Decision-Making, Research Design, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Xi'an Jiaotong University
Skills you'll gain: Biochemistry, Chemistry, Chemical Engineering, Analytical Chemistry, Physical Science, Laboratory Research, Materials science, Structural Analysis, Pharmacy, Engineering, Scientific, and Technical Instruments
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Network Analysis, Responsible AI, Graph Theory, Collaborative Software, Machine Learning, Applied Machine Learning, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Data Collection, LLM Application, Behavioral Economics, Analytics
Intermediate · Specialization · 3 - 6 Months

L&T EduTech
Skills you'll gain: Construction Inspection, Structural Analysis, Structural Engineering, Building Design, Construction, Building Codes, Architectural Drawing, Industrial Design, Commercial Construction, Architectural Engineering, Engineering Drawings, Civil Engineering, Computer-Aided Design, Failure Analysis, Technical Drawing, Engineering Analysis, Engineering Calculations, Engineering Design Process, Engineering Software, Sustainable Engineering
Advanced · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Planning, Professional Networking, Business Research, Goal Setting, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Decision Making, Creativity, Trend Analysis
Beginner · Course · 1 - 3 Months
Skills you'll gain: Operating Systems, C (Programming Language), Performance Tuning, Virtual Machines, System Programming, Virtualization, Linux
Advanced · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Animations, 3D Modeling, Visualization (Computer Graphics), Graphical Tools, User Interface (UI), File Management, Software Installation
Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales Management, Case Studies, Sales Process, Strategic Marketing, Sales Development, Business Strategies, Business Analysis, Competitive Analysis, Market Analysis, Peer Review
Intermediate · Course · 1 - 4 Weeks