
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Jupyter, Microsoft Excel, Spreadsheet Software, Project Schedules, Data Import/Export, Data Visualization Software, Python Programming, Email Automation, Data Literacy, Data Structures, Data Manipulation
Intermediate · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Generative AI, Mockups, User Interface and User Experience (UI/UX) Design, Usability, AI Workflows, Software Design, Prompt Engineering, Artificial Intelligence, Prototyping, User Centered Design, Software Architecture, Wireframing, Software Engineering
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Resourcefulness, Cognitive flexibility, Adaptability
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: digital literacy, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Performance Review, HR Tech, Employee Performance Management, Generative AI, AI Personalization, Workforce Development, Employee Coaching, AI Enablement, Smart Goals, People Development, Human Resource Strategy, Constructive Feedback, Responsible AI, Performance Analysis, Prompt Engineering, Automation, Coaching, Trend Analysis, Analysis
Beginner · Course · 1 - 4 Weeks
Alberta Machine Intelligence Institute
Skills you'll gain: Responsible AI, Data Ethics, Business Ethics, Generative AI, Regulatory Requirements, Governance, Information Privacy, Social Studies, Data Security
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Decision-Making, Corporate Finance, Working Capital, Financial Analysis, Financial Planning, Financial Management, Financial Forecasting, Financial Modeling, Cash Management, Growth Strategies, Capital Markets
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Business, Sustainable Development, Business Ethics, Supply Chain, Strategic Sourcing, Procurement, Supplier Relationship Management, Labor Compliance, Compliance Management, Regulatory Compliance, Waste Minimization, Product Lifecycle Management, Stakeholder Engagement
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: User Story, Persona (User Experience), Agile Product Development, Design Thinking, Agile Methodology, Product Development, User Research, Persona Development, Usability Testing, Team Building, User Centered Design, Value Propositions, Innovation
Beginner · Course · 1 - 4 Weeks