Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Creativity, Professional Development, Teamwork, Team Building, Creative Thinking, Brainstorming, Collaboration, Innovation, Cognitive flexibility, Open Mindset, Influencing, Communication, Critical Thinking

Skills you'll gain: API Design, API Gateway, Application Programming Interface (API), Postman API Platform, Restful API, Data Validation, Authentications, OAuth, Cloud API, Microservices, Application Deployment, CI/CD, Open Web Application Security Project (OWASP), Authorization (Computing), Application Frameworks, Performance Tuning, Application Lifecycle Management, Test Automation, Prometheus (Software), Grafana

Skills you'll gain: Employee Coaching, Coaching, Organizational Change, Key Performance Indicators (KPIs), Management Training And Development, Team Performance Management, Employee Performance Management, Performance Management, Leadership and Management, Performance Measurement, Meeting Facilitation, Constructive Feedback, Professional Development, Personal Development, Goal Setting, Active Listening, Communication Strategies, Self-Awareness

Skills you'll gain: Active Listening, Business Communication, Communication, Professional Development, Emotional Intelligence, Adaptability, Sales Presentations, Sales, Job Analysis, Personal Attributes, Branding, Presentations, Teamwork

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Workplace inclusivity, Diversity Awareness, Cultural Diversity, Employee Engagement, Communication Strategies, Advocacy, Empowerment

Skills you'll gain: Earned Value Management, Project Risk Management, Crisis Management, Project Documentation, Project Controls, Project Closure, Project Management, Case Studies, Problem Management, Project Performance, Stakeholder Management, Decision Making

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Data Analysis Software, Data Entry, Data Visualization, Automation, Data Management

Skills you'll gain: Collaborative Software, Team Leadership, Virtual Teams, Cross-Functional Team Leadership, Agile Methodology, Organizational Leadership, Innovation, Team Management, Team Building, Communication, Employee Engagement, Change Management

Skills you'll gain: Collaboration, Teamwork, Adaptability, Verbal Communication Skills, Critical Thinking, Communication, Creative Thinking, Emotional Intelligence, Resilience, Problem Solving, Analytical Skills, Innovation, Accountability, Motivational Skills, Team Motivation, Logical Reasoning, Organizational Skills, Decision Making, Human Resources, Time Management

Skills you'll gain: Critical Thinking, Lifelong Learning, Logical Reasoning, Independent Thinking, Analytical Skills, Problem Solving, Research, Higher Education, Ethical Standards And Conduct, Self-Awareness, Communication

Skills you'll gain: ChatGPT, LLM Application, Prompt Engineering, OpenAI, Customer Service, Customer Inquiries, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging