Skills you'll gain: Active Listening, Non-Verbal Communication, Compassion, Sales Strategy, Consultative Selling, Empathy & Emotional Intelligence, Customer Inquiries, Emotional Intelligence, Selling Techniques, Rapport Building, Communication Strategies, Consumer Behaviour, Personalized Service, Negotiation, Decision Making

Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Selling Techniques, Customer Relationship Management, Sales Process, Sales Presentations, Verbal Communication Skills, Sales Prospecting, Microsoft Copilot, Sales Enablement, Sales Strategy, Calendar Management, Business Process Automation, Data Ethics, General Sales Practices

Skills you'll gain: Design Thinking, Value Propositions, Business Modeling, Entrepreneurship, Ideation, Lean Methodologies, Adaptability, Innovation, Problem Solving, New Product Development, Customer Analysis, Decision Making, Critical Thinking

Skills you'll gain: Microsoft Copilot, Microsoft Teams, Microsoft 365, Collaborative Software, Team Building, Meeting Facilitation, Brainstorming, Language Interpretation, Translation, and Studies, Workflow Management, Technical Communication, Prioritization, Web Content Accessibility Guidelines, Microsoft Word, Microsoft PowerPoint, Editing, Generative AI

Skills you'll gain: Initiative and Leadership, Leadership, Innovation, Compassion, Professionalism, Formal Learning, Personal Integrity, Empathy, Creativity, Diversity Awareness, Lifelong Learning, Relationship Building

Skills you'll gain: Information Architecture, Software Architecture, System Configuration

Skills you'll gain: Emotional Intelligence, Social Skills, Active Listening, Empathy, Professional Development, Stress Management, Relationship Building, Interpersonal Communications, Self-Awareness, Communication Strategies, Self-Discipline, Personal Development, Compassion, Mindfulness, Adaptability

Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Excel Formulas, Data Transformation, Data Presentation, Microsoft Excel, Data Visualization, Sampling (Statistics), Dashboard, Data Visualization Software, Spreadsheet Software, Report Writing, Pivot Tables And Charts, Data Analysis, Statistical Analysis, Data Cleansing, Microsoft Office, Geospatial Mapping, Microsoft 365, Productivity Software

Skills you'll gain: Network Security, Data Security

Skills you'll gain: Exploratory Data Analysis, Autoencoders, Feature Engineering, Unsupervised Learning, Supervised Learning, Classification Algorithms, Regression Analysis, Dimensionality Reduction, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Deep Learning, Data Analysis, Statistical Methods, Data Preprocessing, Machine Learning, Data Science, Python Programming

Skills you'll gain: File I/O, Java Programming, Object Oriented Programming (OOP), Data Structures, Java, Cryptography, Software Engineering, Computer Programming, Algorithms, Encryption, Web Servers

Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Responsible AI, Model Deployment, Large Language Modeling, Generative Adversarial Networks (GANs), Natural Language Processing, Embeddings, Transfer Learning, Artificial Intelligence, Python Programming, Machine Learning, Deep Learning