Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Amazon Web Services
Skills you'll gain: Amazon Web Services, Data Processing, Amazon S3, Data Cleansing, Extract, Transform, Load, Data Architecture, Data Pipelines, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Project Management, AI Product Strategy, Responsible AI, Generative AI, Project Coordination, Cost Reduction, Project Planning, Resource Allocation, Process Improvement, Risk Management, Predictive Analytics
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Ethics, Stakeholder Management, Corporate Strategy, Business Transformation, Governance, Business Leadership, Sustainable Business, Innovation, Stakeholder Analysis, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Feature Engineering, AI Personalization, Amazon Web Services, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Amazon Elastic Compute Cloud, Data Cleansing, Data Processing, Data Wrangling, Data Integrity, Machine Learning, Machine Learning Algorithms, Data Modeling, Supervised Learning, Data Mining, Random Forest Algorithm, Data Management, Unsupervised Learning
Intermediate · Specialization · 3 - 6 Months

IESE Business School
Skills you'll gain: Professional Networking, Professional Development, Interviewing Skills, Trend Analysis, Sales, Market Trend, LinkedIn, Spreadsheet Software, Relationship Building, Business Marketing, Presentations, Adaptability, Writing, Communication
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: High Voltage, Power Electronics, Electrical Equipment, Electronic Systems, Basic Electrical Systems, Control Systems, Test Equipment, Electric Power Systems, Wiring Diagram, Hardware Troubleshooting, Electrical Safety, Sustainable Technologies, Thermal Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Prioritization, Project Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generative AI, Responsible AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Innovation, Business Strategies, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Business Process Automation, Generative AI Agents, Generative AI, Automation, Performance Measurement, No-Code Development, Responsible AI, Process Optimization, Business Workflow Analysis, MLOps (Machine Learning Operations), System Monitoring, Scalability, Performance Analysis, Performance Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Automation, Performance Measurement, Responsible AI, Generative AI, Process Optimization, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Keras (Neural Network Library), Image Analysis, Data Processing, Data Manipulation, Visualization (Computer Graphics), Tensorflow, Applied Machine Learning, Computer Vision, Deep Learning, Python Programming, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours