Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Technical Documentation, Document Management, Technical Writing
Beginner · Guided Project · Less Than 2 Hours
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Applied Machine Learning, Predictive Modeling, Image Analysis, Machine Learning, Visualization (Computer Graphics), Deep Learning, Plot (Graphics), Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Servers, Linux Administration, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Debugging, System Monitoring, DevOps, Resource Management
Intermediate · Guided Project · Less Than 2 Hours
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Virtual Environment, Computer Graphics, Android Development, Computer Graphic Techniques, 3D Assets, Visualization (Computer Graphics), Application Development, Animation and Game Design
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Patient Treatment, Health Care, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

The University of Chicago
Skills you'll gain: Unsupervised Learning, Machine Learning Algorithms, Deep Learning, Machine Learning, Classification And Regression Tree (CART), Decision Tree Learning, Applied Machine Learning, Scikit Learn (Machine Learning Library), Supervised Learning, Regression Analysis, Random Forest Algorithm, Dimensionality Reduction, Statistical Methods, Tensorflow, Feature Engineering, Artificial Neural Networks, Pandas (Python Package)
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Anomaly Detection, Feature Engineering, Data Ethics, Machine Learning Algorithms, Machine Learning, Statistical Machine Learning, Applied Machine Learning, Supervised Learning, Unsupervised Learning, Scikit Learn (Machine Learning Library), Decision Tree Learning, Exploratory Data Analysis, Regression Analysis, Data Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Report Writing, Digital Transformation, AI Personalization, Automation, Generative AI, Business Reporting, Business Process Automation, Operational Efficiency, Artificial Intelligence, Data Collection, Data Analysis
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Data Ethics, Exploratory Data Analysis, Data-Driven Decision-Making, Statistical Modeling, Web Scraping, Ggplot2, Data Visualization Software, Predictive Modeling, Tidyverse (R Package), Data Visualization, Data Analysis, Regression Analysis, Responsible AI, Data Transformation, Statistical Methods, R Programming, Data Science, Data Wrangling, Data Cleansing, Version Control
Beginner · Specialization · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Microsoft Office, Data Visualization, Productivity Software, Microsoft Excel, Artificial Intelligence, Technical Communication, Generative AI, Microsoft Word, Microsoft PowerPoint, Generative AI Agents, Productivity, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Information Management, Data Management
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Engineering, Control Systems, Electronics, Engineering Analysis, Systems Analysis, Technical Design, Matlab, Simulations
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Codio
Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, Animations, Image Analysis, Image Quality, ChatGPT, Visualization (Computer Graphics), Computer Graphics, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks