Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Generative AI, Data Storytelling, Data Visualization Software, Interactive Data Visualization, Data Presentation, LLM Application, Data Wrangling, Real Time Data, Dashboard, Large Language Modeling, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Data Cleansing, Data Management, Business Process, User Accounts, Dashboard, Data Import/Export, Automation, Identity and Access Management, Business Reporting, Data Security, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Design Thinking, Innovation, Platform As A Service (PaaS), Product Development, Strategic Thinking, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Business Analysis, Data-Driven Decision-Making, Business Priorities, Operational Efficiency, Business Reporting, Smart Goals
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Predictive Analytics, Advanced Analytics, Statistical Analysis, Business Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Exploratory Data Analysis, Pandas (Python Package), Matplotlib
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Lakes, Data Warehousing, Data Architecture, Data Infrastructure, Google Cloud Platform, Cloud Storage, Data Management, Data Integration, Data Pipelines, SQL, Data Transformation, Scalability
Intermediate · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Sustainable Development, Cooperation, Discussion Facilitation, Collaboration, Research, Community Development, Creative Thinking, Community Outreach, Climate Change Adaptation, Student Engagement, Environmental Policy, Climate Change Mitigation, Education and Training
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Strategic Marketing, Marketing Planning, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing, Customer Analysis, Business Strategy, Marketing Management, Integrated Marketing Communications, Target Market, Consumer Behaviour, Needs Assessment, Value Propositions, Market Dynamics, Market Analysis, Plan Execution, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: MySQL, Business Intelligence, Role-Based Access Control (RBAC), SQL, Data Storytelling, Relational Databases, Data Visualization Software, Databases, Data Access, Query Languages, Data Transformation, Performance Tuning
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Customer Engagement, Media Strategy, Marketing, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Communication, Mobile Banking
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Environmental Laws, Sustainable Development, Climate Change Adaptation, Community Development, Land Development, Sustainable Design, Social Justice, Stormwater Management, Environmental Policy, Water Sustainability, Policy Analysis, Sustainable Technologies, Civil Engineering, Climate Change Mitigation, Policy Development, Public Policies, Environmental Resource Management, Public Affairs, Fire And Life Safety
Beginner · Specialization · 3 - 6 Months