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  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • Status: New
    New
    P

    Pearson International Higher Education

    MyCredSkills Comunicación para profesionales.

    Skills you'll gain: Conflict Management, Verbal Communication Skills, Goal Setting, Time Management, Interpersonal Communications, Communication Strategies, Stress Management, Communication, Personal Development, Professionalism, Action Oriented, Professional Development, Self-Awareness

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Workplace Conduct and Culture

    Skills you'll gain: Performance Review, Occupational Safety and Health Administration (OSHA), Diversity and Inclusion, Workplace inclusivity, Interviewing Skills, Ethical Standards And Conduct, Responsible AI, Resilience, Business Ethics, Labor Compliance, People Management, Compliance Training, Law, Regulation, and Compliance, AI literacy, Conflict Management, Human Resources, Healthcare Ethics, Regulation and Legal Compliance, Culture, Communication

    4.6
    Rating, 4.6 out of 5 stars
    Ā·
    15 reviews

    Beginner Ā· Specialization Ā· 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Active Listening: Enhancing Communication Skills

    Skills you'll gain: Active Listening, Emotional Intelligence, Empathy, Empathy & Emotional Intelligence, Interpersonal Communications, Rapport Building, Conflict Management, Intercultural Competence, Non-Verbal Communication, Cultural Sensitivity, Verbal Communication Skills, Communication Strategies, Relationship Building, Professional Development, Self-Awareness, Communication

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    666 reviews

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Financial Data Storytelling & Executive Reporting in Excel

    Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Dashboard Creation, Business Reporting, Responsible AI, Storytelling, Report Writing, Data Visualization, Interactive Data Visualization, Presentations, Financial Reporting, Generative AI, Financial Data, Technical Communication, Microsoft Excel, Financial Modeling, Data Ethics, Data Visualization Software, Strategic Communication

    Advanced Ā· Course Ā· 1 - 3 Months

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    1.9K reviews

    Beginner Ā· Course Ā· 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Introduction to Tempo for Distributed Tracing

    Skills you'll gain: Kubernetes, Microservices, Application Performance Management, Grafana, Performance Tuning, Software Visualization, Dependency Analysis, Multi-Tenant Cloud Environments, Incident Management, Incident Response, Data Pipelines

    Intermediate Ā· Course Ā· 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Toronto

    Communication Strategies for a Virtual Age

    Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Oral Expression, Influencing, Teamwork, Collaboration, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Discussion Facilitation, Telecommuting, Driving engagement, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    Ā·
    4.4K reviews

    Beginner Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Career Readiness & Leadership Skills in the Modern Workplace

    Skills you'll gain: Active Listening, Empathy & Emotional Intelligence, Emotional Intelligence, Team Performance Management, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Business Ethics, Management Training And Development, Case Studies, Empathy, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Oral Expression, Workforce Development, Professional Networking, Communication

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    1.3K reviews

    Beginner Ā· Specialization Ā· 1 - 3 Months

  • Status: Free Trial
    Free Trial
    N

    Northwestern University

    Organizational Leadership

    Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Stakeholder Communications, Cross-Functional Team Leadership, Data-Driven Marketing, Marketing

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    5.5K reviews

    Intermediate Ā· Specialization Ā· 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    Ā·
    556 reviews

    Beginner Ā· Professional Certificate Ā· 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Iniciación y Planificación de Proyectos

    Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Analysis, Scope Management, Stakeholder Communications, Project Planning, Planning, Project Management, Project Management Life Cycle, Influencing, Conflict Management, Leadership, Organizational Structure

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    4.6K reviews

    Mixed Ā· Course Ā· 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Generative Adversarial Networks (GANs)

    Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, Generative Model Architectures, PyTorch (Machine Learning Library), Image Analysis, Convolutional Neural Networks, Deep Learning, Model Training, Model Evaluation, Responsible AI, Data Ethics, Machine Learning, Image Quality, Information Privacy, Data Synthesis

    4.7
    Rating, 4.7 out of 5 stars
    Ā·
    2.4K reviews

    Intermediate Ā· Specialization Ā· 1 - 3 Months

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