Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Intrusion Detection and Prevention, Continuous Monitoring

Skills you'll gain: Data Storytelling, Prompt Engineering, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Microsoft Excel, LLM Application, Productivity, OpenAI, Data Visualization, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing, Large Language Modeling, Data Integration, Data Transformation, Data Validation, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Regression Analysis, Scikit Learn (Machine Learning Library), Supervised Learning, Data Science, Classification And Regression Tree (CART), Statistical Analysis, Predictive Modeling, Artificial Neural Networks, Data Processing, Feature Engineering

Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, Training Programs, Customer Service, Customer experience improvement, Self Service Technologies, Customer Support, Ideation, Business Transformation, Innovation

Skills you'll gain: Tensorflow, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Generative AI, Internet Of Things, Responsible AI, Telecommunications, Network Monitoring, Generative AI Agents, Data Ethics, Network Performance Management, Emerging Technologies, Wireless Networks, Digital Communications, Network Architecture, Computer Networking, System Design and Implementation, Network Protocols, Communication

Skills you'll gain: Hazard Analysis, Chemical Engineering, Incident Management, Failure Analysis, Risk Management Framework, Safety and Security, Engineering Analysis, Engineering Calculations, Estimation

Skills you'll gain: Risk Modeling, Risk Management, Business Modeling, Mathematical Modeling, Data-Driven Decision-Making, Portfolio Management, Forecasting, Regression Analysis, Financial Modeling, Statistical Modeling, Risk Analysis, Predictive Modeling, Presentations, Spreadsheet Software, Microsoft PowerPoint, Investment Management, Financial Statements, Data Modeling, Quantitative Research, Microsoft Excel

Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions

Skills you'll gain: Statistical Inference, Business Analytics, Supply And Demand, Descriptive Statistics, Sampling (Statistics), Market Dynamics, Statistical Hypothesis Testing, Financial Systems, Statistics, Bank Regulations, Financial Policy, Banking, International Finance, Data-Driven Decision-Making, Data Analysis, Data Presentation, Statistical Analysis, Economics, Peer Review, Analytics