
Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Microsoft Azure, Responsible AI, Cloud Computing Architecture, OpenAI, Business Process Automation, Cloud Security, Scalability, DevOps, Automation, Artificial Intelligence, Performance Tuning, Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Application Development, .NET Framework, Performance Tuning, Secure Coding, C# (Programming Language), System Programming, Application Performance Management, Microsoft Visual Studio, Object Oriented Programming (OOP)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Validation, Data Cleansing, Alteryx, Data Quality, Microsoft Excel, Data Integrity, Data Integration, Data Import/Export, Test Tools, Relational Databases
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Development Tools, React.js, JavaScript Frameworks, Front-End Web Development, HTML and CSS, Performance Tuning, Web Development, Cascading Style Sheets (CSS), Microsoft Visual Studio
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Color Theory, Graphic Design, Typography, Graphic and Visual Design, User Experience Design, Graphic and Visual Design Software, Design, Digital Design, Design Elements And Principles, Adobe InDesign, Design Software, Design Research, Web Design and Development, Adobe Photoshop, Image Quality
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: R Programming, R (Software), Analysis, Mathematical Software, Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
Intermediate · Course · 1 - 4 Weeks