Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Management Training And Development, Employee Engagement, Workforce Management, Social Impact, Occupational Safety And Health, Industrial and Organizational Psychology, Business Research, Research Methodologies, Employee Retention, Research Design, Training Programs, Communication, Case Studies, Program Evaluation

Skills you'll gain: HVAC, Building Services Engineering, Thermal Management, Energy and Utilities, System Requirements, Control Systems, Safety Standards, Mechanical Engineering, Environmental Monitoring, System Monitoring, Sustainability Standards

Skills you'll gain: MySQL, Google Cloud Platform, Data Mining, Database Administration, Microsoft SQL Servers, Cloud API, PostgreSQL, Metadata Management

Skills you'll gain: Test Planning, Test Driven Development (TDD), Release Management, Software Testing, Behavior-Driven Development, Business Continuity Planning, Risk Management, System Testing, Application Deployment, Software Quality Assurance, Software Development Life Cycle, CI/CD, Data Validation, Systems Analysis, Systems Thinking, Data Modeling, Product Lifecycle Management, Business Process Automation, Digital Transformation, Process Flow Diagrams

Skills you'll gain: Crisis Management, Systems Thinking, Stakeholder Communications, Disaster Recovery, Leadership, Threat Management, Climate Change Adaptation, Resilience, Change Management, Threat Detection, Infrastructure Security, Business Continuity, Organizational Change, Engineering Management, Emergency Response, Business Ethics, Communication, Risk Analysis, Systems Engineering, Sustainable Development

Skills you'll gain: Continuous Monitoring, Cloud Security, Disaster Recovery, Network Security, Cloud Services, AI Security, Security Strategy, Cloud Computing Architecture, Cloud Computing, Hybrid Cloud Computing, Infrastructure Security, Cybersecurity, Security Management, Threat Detection, Cloud Management, Encryption, Identity and Access Management

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration

Skills you'll gain: Entrepreneurship, Business Valuation, Market Analysis, Competitive Analysis, Presentations, Fundraising, Market Research, Strategic Decision-Making, Strategic Thinking, New Business Development, Return On Investment, Due Diligence, Value Propositions, Mergers & Acquisitions, Negotiation, Investments, Financial Analysis, Innovation

Skills you'll gain: Security Management

Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity

Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Security, Metasploit, Penetration Testing, Network Administration, Software Installation, System Configuration, Cyber Security Policies, Authentications, Integration Testing, Linux