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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Northeastern University

    Data Warehousing and Integration Part 1

    Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design

    Mixed · Course · 1 - 3 Months

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    Packt

    Deep Learning with Keras and Practical Applications

    Skills you'll gain: Exploratory Data Analysis, Model Deployment, Keras (Neural Network Library), Transfer Learning, Data Analysis, Data Preprocessing, Image Analysis, Deep Learning, Classification Algorithms, Applied Machine Learning, Computer Vision, Model Evaluation, Machine Learning, Performance Tuning

    Intermediate · Course · 3 - 6 Months

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    Google Cloud

    Looker Studio Pro Essentials - Français

    Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing

    Intermediate · Course · 1 - 3 Months

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    Board Infinity

    Data Interpretation & Insights: Exam & Recruitment Prep

    Skills you'll gain: Data Literacy, Data Analysis, Trend Analysis, Data Presentation, Analytical Skills, Analysis, Data Visualization, Logical Reasoning, Arithmetic, Estimation, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    MAYA Architecture - Lighting and Rendering with Mental Ray

    Skills you'll gain: Autodesk Maya, Autodesk, 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Image Quality

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    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Use Data Canvas to Visualize and Design Queries

    Skills you'll gain: Data Presentation, Data Visualization Software, Query Languages, Data Integration, Data Analysis

    Beginner · Project · Less Than 2 Hours

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    Coursera

    كيفية استعمال التطبيق هبسبوت

    Skills you'll gain: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Build Better Products With User-Centered Design

    Skills you'll gain: Research Methodologies, User Research, Ideation, Team Building, UI/UX Research, Usability Testing, Team Oriented, Product Design, User Centered Design, User Experience, Product Development, Performance Measurement, Product Improvement, Innovation, Prioritization, UI/UX Strategy, Agile Product Development, A/B Testing, Customer Engagement, Product Requirements

    Intermediate · Course · 1 - 3 Months

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    Edureka

    Advanced Git Workflows for Developers

    Skills you'll gain: Git (Version Control System), GitHub, Version Control, CI/CD, DevOps, Debugging, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Application Security, Development Environment, File Management, Continuous Monitoring

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Java Control Flow, IDE, and Object-Oriented Programming

    Skills you'll gain: IntelliJ IDEA, Integrated Development Environments, Java, Development Environment, Debugging, Object Oriented Programming (OOP), Programming Principles

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Shiny for Python Ultimate - Web Development with Python

    Skills you'll gain: Shiny (R Package), User Interface (UI), Data Visualization Software, Interactive Data Visualization, Application Deployment, Web Applications, Front-End Web Development, Data Analysis, Back-End Web Development, Spatial Data Analysis, Web Development, Full-Stack Web Development, Python Programming, Application Development, Development Environment

    Intermediate · Course · 1 - 3 Months

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    Packt

    AI Ecosystem for the Absolute Beginners - Hands-On

    Skills you'll gain: Amazon Bedrock, Model Evaluation, Data Preprocessing

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Data Warehousing and Integration Part 1: Northeastern University
  • Deep Learning with Keras and Practical Applications: Packt
  • Looker Studio Pro Essentials - Français: Google Cloud
  • Data Interpretation & Insights: Exam & Recruitment Prep: Board Infinity
  • MAYA Architecture - Lighting and Rendering with Mental Ray: EDUCBA
  • Use Data Canvas to Visualize and Design Queries: Google Cloud
  • كيفية استعمال التطبيق هبسبوت: Coursera
  • Build Better Products With User-Centered Design: Packt
  • Advanced Git Workflows for Developers: Edureka
  • Java Control Flow, IDE, and Object-Oriented Programming: Packt

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