Social courses can help you learn effective communication strategies, conflict resolution techniques, and the dynamics of group behavior. You can build skills in active listening, empathy development, and cultural awareness, which are vital for fostering inclusive environments. Many courses introduce tools like social media analytics, survey design software, and collaboration platforms that enhance your ability to engage with diverse communities and implement feedback-driven improvements.

LearnQuest
Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Overcoming Objections, Customer Relationship Management (CRM) Software, Sales, Sales Strategy, Product Knowledge, Sales Presentation, Market Analysis, Market Dynamics, Market Research, Customer Analysis
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Educational Materials, Learning Management Systems, Instructional Design, Animation and Game Design, Interaction Design, Graphic and Visual Design, Design Elements And Principles
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Adobe Express, Adobe Firefly, Design, Adobe Creative Cloud, Visual Design, Workflow Management, Design Elements And Principles, Graphic Design, Layout Design, Graphic and Visual Design, Collaborative Software, Photo Editing, Editing, Typography, Content Creation, Branding, Generative AI, AI Personalization, Social Media Strategy
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Motivation, Visionary, Goal Setting, Constructive Feedback, Employee Performance Management, Organizational Leadership, Employee Engagement, Cultural Diversity, Team Performance Management, Leadership, Compensation Strategy, Communication
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Entrepreneurship, Social Impact, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Fundraising, Business Metrics, Key Performance Indicators (KPIs), Growth Strategies, Business Modeling, Capital Markets, Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Materials, Marketing Design, Typography, Graphic and Visual Design Software, Graphic Design, Promotional Materials, Advertising, Presentations, Marketing, Social Media Content, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, E-Commerce, Sales Management, Online Advertising, Digital Advertising, Product Knowledge, Social Media Marketing, Social Media, Product Promotion
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Social Media Management, Social Media Content, Social Media, Content Management Systems, Scheduling, Content Creation, Global Marketing, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Workplace inclusivity, Cultural Diversity, Self-Awareness, Social Justice, Critical Thinking, Mitigation, Leadership
Beginner · Course · 1 - 4 Weeks