Skills you'll gain: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Data Preprocessing, Pandas (Python Package), Heat Maps, Data Manipulation, Seaborn, Histogram, Scatter Plots, Matplotlib, Exploratory Data Analysis, Applied Machine Learning, Data Visualization Software

Skills you'll gain: Non-Verbal Communication, Communication, Business Communication, Team Management, Interviewing Skills, Interpersonal Communications, Negotiation, Public Speaking, Intercultural Competence, Cultural Sensitivity

Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Product Strategy, Product Management, User Research, Service Design, Value Propositions, Product Roadmaps, Customer Insights, User Story, Innovation, Market Opportunities, Customer Retention, Growth Strategies, Market Analysis

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing

Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling

Skills you'll gain: Process Improvement, Quality Improvement, Operations Management, Management Accounting, Continuous Improvement Process, Lean Six Sigma, Marketing, Business Process, Integrated Marketing Communications, Operational Analysis, Process Analysis, Variance Analysis, Product Strategy, Marketing Planning, Business Operations, Cost Accounting, Strategic Marketing, Performance Analysis, Supply Chain Management, Quality Control

Skills you'll gain: User Experience Design, Design Thinking, User Experience, User Centered Design, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, Miro AI, Customer Analysis, Collaborative Software

Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing

Skills you'll gain: Work Breakdown Structure, Project Risk Management, Timelines, Scheduling, Risk Management, Project Scoping, Project Planning, Budgeting, Project Management, Project Implementation, Project Documentation, Peer Review, Accountability