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  2. Customer Relationship Management

Results for "customer relationship management"


  • S

    STARWEAVER

    Customer Relationship Management

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Analysis, Customer Retention, Customer Success Management, Sales Management, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

    4.6 stars, 291 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (291) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Proposal Development, Business Writing, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Loyalty Programs, Customer Analysis, Personalized Service, Gap Analysis

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Salesforce

    Sales and CRM Overview

    Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer

    4.6 stars, 1.7K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (1.7K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Introduction to CRM with HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Dashboard, Data Management, Customer Service, Marketing, Sales Operations

    4.6 stars, 1.1K reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
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  • S

    Salesforce

    Salesforce Sales Operations

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Client Support, Order Management Systems, Campaign Management

    4.6 stars, 2.2K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (2.2K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Bestseller
    Bestseller
    Status: Free trial
    Free trial
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  • E

    EDUCBA

    Customer Relationship Management with Case Study

    Skills you'll gain: Customer Relationship Management, Customer Analysis, Organizational Strategy, Marketing Automation, Operational Analysis, Analysis, Business Strategy, Business Process Automation, Customer Service, Auditing, Data Analysis, Environment

    4.6 stars, 14 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (14) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer experience improvement, Customer Retention, Customer Relationship Building, Organizational Strategy, Marketing Automation, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Portfolio Management, Analysis, Relationship Management, Business Strategy

    4.5 stars, 56 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.5 (56) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    CRM: Analyze, Apply & Optimize Customer Success

    Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Customer experience improvement, Marketing Automation, Customer Service, Marketing Strategies, Portfolio Management, Relationship Management, Business, Automation

    4.3 stars, 23 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.3 (23) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    CRM Integration and AI for Customer Management

    Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Customer Insights, AI Integrations, Microsoft Copilot, Debugging, Data Ethics, Trend Analysis, Information Privacy, Data Quality

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Customer Engagement & Relationship

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Analysis, Driving engagement, Account Strategy, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    CRM, Project Management & Omnichannel Strategy

    Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Employee Surveys, Customer Relationship Management (CRM) Software, Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing

    Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Crea tu primer embudo de conversión y CRM con HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Customer Communications Management

    4.4 stars, 11 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.4 (11) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
1234…834

Best free Customer Relationship Management courses

High-quality free Customer Relationship Management courses you can start today.

  1. 1
    Introduction to CRM with HubSpot
    CourseraBeginnerLess Than 2 Hours4.6(1,084)Free
  2. 2
    Crea tu primer embudo de conversión y CRM con HubSpot
    CourseraBeginnerLess Than 2 Hours4.4(11)Free

Best Customer Relationship Management courses from Microsoft

Top-rated Customer Relationship Management courses offered by Microsoft on Coursera.

  1. 1
    Advanced Customer Relationship Management
    MicrosoftAdvanced1 - 4 Weeks4.3(4)Microsoft
  2. 2
    CRM Integration and AI for Customer Management
    MicrosoftAdvanced1 - 4 Weeks5.0(2)Microsoft
  3. 3
    Customer Engagement & Relationship
    MicrosoftBeginner1 - 3 Months5.0(2)Microsoft

Best Customer Relationship Management certificate programs

Earn a certificate in Customer Relationship Management from top universities and companies.

  1. 1
    Salesforce Sales Operations
    SalesforceBeginner3 - 6 Months4.6(2,166)Professional Certificate
  2. 2
    Customer-Centric CRM Strategy and Management
    EDUCBABeginner1 - 3 Months4.5(56)Specialization
  3. 3
    CRM, Project Management & Omnichannel Strategy
    CourseraIntermediate1 - 3 Months4.0(4)Specialization

Best Customer Relationship Management courses for beginners

Top-rated beginner-friendly Customer Relationship Management courses with no prerequisites.

  1. 1
    Customer Relationship Management
    STARWEAVERBeginner1 - 4 Weeks4.6(291)No prerequisites
  2. 2
    Sales and CRM Overview
    SalesforceBeginner1 - 4 Weeks4.6(1,666)No prerequisites

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