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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Google Cloud

    Enterprise Search on Generative AI App Builder

    Skills you'll gain: Generative AI, AI Enablement, Web Analytics and SEO, Google Cloud Platform, Data Management, Information Management, Analytics, Information Architecture, AI Security, Data Integration, Unstructured Data, System Configuration

    Intermediate · Course · 1 - 3 Months

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    UBITS

    Estima la carga de trabajo de tu equipo

    Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, User Story, Team Management, Project Planning

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Looker Studio Pro Essentials - Português Brasileiro

    Skills you'll gain: Looker (Software), Collaborative Software, Data Management, Identity and Access Management, Data Sharing, Management Reporting, Google Cloud Platform, Administration, Data Storytelling, Scheduling, Customer Support, Email Automation, Auditing

    Intermediate · Course · 1 - 3 Months

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    Packt

    Java Control Flow, IDE, and Object-Oriented Programming

    Skills you'll gain: IntelliJ IDEA, Integrated Development Environments, Java, Development Environment, Debugging, Object Oriented Programming (OOP), Programming Principles

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Créez une publicité ciblée avec facebook audience insights

    Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

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    EDUCBA

    Linux Fundamentals: Configure, Secure & Manage

    Skills you'll gain: Package and Software Management, Linux Administration, Linux, User Accounts, Command-Line Interface, Operating System Administration, Open Source Technology, Disaster Recovery, Red Hat Enterprise Linux, System Monitoring, Unix Commands, System Configuration, Systems Administration, Linux Commands, Security Controls, Firewall, File Management

    Mixed · Course · 1 - 3 Months

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    Packt

    Integrating 3D Plants into Unreal Engine 5

    Skills you'll gain: Unreal Engine, 3D Modeling, 3D Assets, Computer Graphics, Virtual Environment, Animation and Game Design, Visualization (Computer Graphics), Animations, Data Import/Export, File Management

    Intermediate · Course · 1 - 3 Months

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    E2E Testing

    E2e Course Test Fixtures Learner Fireflies Source

    Skills you'll gain: Test Tools, System Testing, Application Programming Interface (API), User Acceptance Testing (UAT), Acceptance Testing, Testability

    Mixed · Course · 1 - 4 Weeks

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    Google Cloud

    Work with Gemini Models in BigQuery - Deutsch

    Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Gemini for Data Scientists and Analysts - Français

    Skills you'll gain: Gemini, Marketing Analytics, Analytics, Customer Analysis, Generative AI, Data Analysis, Analytical Skills, Customer Insights, Google Cloud Platform, Customer Data Management, Marketing Strategies, Predictive Modeling, Forecasting

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    生成 AI エージェント: 組織の変革

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Retrieval-Augmented Generation, AI Enablement, Customer Engagement, Google Cloud Platform, AI Personalization, Tool Calling, Innovation, Organizational Strategy

    Beginner · Course · 1 - 3 Months

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    Simplilearn

    Agile Estimation Planning and Tracking Training

    Skills you'll gain: User Story, Project Estimation, Sprint Planning, Agile Project Management, Agile Methodology, Estimation, Stakeholder Communications, Backlogs, Agile Product Development, Stakeholder Management, Project Controls, Prioritization, Project Management, Forecasting, Release Management, Continuous Monitoring

    Beginner · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Enterprise Search on Generative AI App Builder: Google Cloud
  • Estima la carga de trabajo de tu equipo: UBITS
  • Looker Studio Pro Essentials - Português Brasileiro: Google Cloud
  • Java Control Flow, IDE, and Object-Oriented Programming: Packt
  • Créez une publicité ciblée avec facebook audience insights: Coursera
  • Linux Fundamentals: Configure, Secure & Manage: EDUCBA
  • Integrating 3D Plants into Unreal Engine 5: Packt
  • E2e Course Test Fixtures Learner Fireflies Source: E2E Testing
  • Work with Gemini Models in BigQuery - Deutsch: Google Cloud
  • Gemini for Data Scientists and Analysts - Français: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
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Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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