Skills you'll gain: Statistical Hypothesis Testing, Statistical Inference, Microsoft Excel, Quantitative Research, Probability & Statistics, Statistical Analysis, Analytical Skills, Statistics, Business Analytics, Python Programming, Technical Communication

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Microsoft 365, Microsoft Office, Information Management, Generative AI, Productivity Software, Microsoft Word, Editing, Content Creation

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Dashboard, Data Analysis Expressions (DAX), Consolidation, Automation, Data Visualization, Data Management, Business Requirements

Skills you'll gain: ASP.NET, .NET Framework, Responsive Web Design, API Design, Restful API, Middleware, Data Migration, Configuration Management, Application Deployment, Data Validation, HTML and CSS, Database Application, Software Testing, C# (Programming Language), Postman API Platform, Full-Stack Web Development, Microsoft Azure, Web Applications, Web Development, Javascript and jQuery

Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

Skills you'll gain: Data Integration, Data Pipelines, Data Lakes, Microsoft Azure, Azure Synapse Analytics, Performance Tuning, Data Transformation, Data Validation, Data Storage Technologies, SQL, Data Storage, Cloud Storage

Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

Skills you'll gain: Injury Prevention, Fire And Life Safety, Electrical Safety, Accident Prevention, Safety Training, Safety Standards, Health And Safety Standards, Working With Children, Risk Analysis

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Dashboard, Business Reporting, Interactive Data Visualization, Data Visualization Software, Excel Formulas, Data Import/Export, Data Manipulation, Data Cleansing, Data Transformation, Data Analysis, Timelines