When you enroll in this course, you'll also be enrolled in this Professional Certificate.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
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Earn a shareable career certificate from Microsoft
There are 5 modules in this course
This course is for professionals new to Microsoft 365 Copilot who want to integrate AI into their workflows. No prior experience is required, but you’ll need access to Microsoft 365 with Copilot enabled. If you don’t have a license, a free 30-day trial is available via the course link.
The course introduces Microsoft 365 Copilot, covering its core features. You’ll learn how to create effective prompts and use Copilot across Microsoft 365 applications. Build a foundation in retrieving information, generating content, and streamlining tasks. Through hands-on activities and real-world scenarios, you’ll learn to integrate Copilot into your workflows to boost productivity and make informed decisions.
By the end of the course, you'll be able to:
• Explain the key concepts and capabilities of Microsoft 365 Copilot across applications like Word, Excel, and PowerPoint.
• Create effective prompts to get accurate, relevant, and creative responses from Copilot for various tasks.
• Retrieve, organize, and analyze information from different Microsoft 365 sources using Copilot's intelligent tools.
• Generate, edit, and format text content with Copilot in Microsoft Word to meet your professional needs.
• Identify ethical principles like transparency and privacy and apply best practices to ensure responsible AI use.
This course will give you the confidence to use Microsoft 365 Copilot in personal and professional settings.
In this module, you will explore the core components and capabilities of Microsoft 365 Copilot, its integration with key applications, and how to configure its basic settings for optimal use. You’ll also examine ethical AI principles, addressing challenges like bias and privacy concerns, and learn best practices for responsible AI deployment.
What's included
11 videos17 readings4 assignments
Show info about module content
11 videos•Total 71 minutes
Introduction to the program: Microsoft 365 Copilot for Productivity•4 minutes
Introduction to Fundamentals of Microsoft 365 Copilot•5 minutes
A day in the life •5 minutes
Overview of Copilot ecosystem•7 minutes
Transforming small business operations•7 minutes
Copilot Pro•8 minutes
Copilot for Microsoft 365: An overview of the interconnected apps•7 minutes
Copilot pricing•8 minutes
Ethical AI principles•8 minutes
Explore AI merits and ethics: real-world case studies•6 minutes
Module summary: Introduction to Microsoft 365 Copilot•7 minutes
17 readings•Total 165 minutes
Setting up Microsoft 365•10 minutes
Microsoft 365 Copilot troubleshooting guide•10 minutes
Activating Copilot•10 minutes
Course syllabus: Fundamentals of Microsoft 365 Copilot•10 minutes
This module equips you with the skills to communicate effectively with Copilot and optimize its output through carefully crafted prompts. Building on the foundational knowledge from the previous module, you'll focus on using Copilot more strategically and efficiently.
What's included
10 videos2 readings4 assignments
Show info about module content
10 videos•Total 55 minutes
Unpacking the power of the prompt•4 minutes
Prompt strategies for success•7 minutes
Applying the prompt•4 minutes
Prompt patterns•6 minutes
The art of asking effective questions for AI•4 minutes
In this module, you’ll discover the powerful searching capabilities available with Microsoft 365 Copilot. You’ll practice applying your newly acquired prompting skills and learn how to access information seamlessly across various Microsoft applications.
What's included
10 videos6 readings6 assignments
Show info about module content
10 videos•Total 59 minutes
Enhancing searches with AI tools•6 minutes
Generative and deep searching with Microsoft Bing•3 minutes
Mastering information retrieval and presentation with Copilot•7 minutes
Creative search strategies•8 minutes
Mastering precision searches with Copilot Pro•7 minutes
Chain-of-Thought in action•5 minutes
RAG in action•7 minutes
Bringing it all together•6 minutes
Case study: Master the art of advanced searches•4 minutes
Module summary: Information retrieval with Copilot•5 minutes
6 readings•Total 55 minutes
Discover generative search with Microsoft Bing•10 minutes
Utilize deep search with Microsoft Bing•10 minutes
Case study: Leveraging AI for varied outcomes•10 minutes
Advanced AI-driven creative solutions•10 minutes
Optimizing searches with Boolean logic and Copilot Pro•10 minutes
Additional resources: Information retrieval with Copilot•5 minutes
6 assignments•Total 135 minutes
Module quiz: Information retrieval with Copilot•30 minutes
Activity: Generate two presentations on the same topic•30 minutes
Knowledge check: Information retrieval using Copilot•15 minutes
Knowledge check: Search strategies•15 minutes
Activity: Crafting organization-specific searches with Copilot•30 minutes
In this module, you’ll explore how to apply Microsoft 365 Copilot in Word to streamline your workflow and enhance your document creation process. You’ll learn practical techniques to save time, improve productivity, and create polished, professional documents with ease.
What's included
12 videos5 readings7 assignments
Show info about module content
12 videos•Total 78 minutes
Setting up Microsoft Word and activating Copilot•4 minutes
Introduction to Microsoft Word using Copilot•6 minutes
Create a Word document with Copilot•6 minutes
Using Copilot for help and changing settings•5 minutes
Navigating Microsoft Word with Copilot •5 minutes
Efficiently searching your Word documents with Copilot•9 minutes
Effortless editing with Microsoft Word and Copilot•7 minutes
Enhancing document editing with research tools and Copilot•9 minutes
Master font customization in Microsoft Word with Copilot•6 minutes
Unlock the power of AI-Driven content creation with Copilot•7 minutes
Mastering Copilot: Tone, style, and targeted text generation•7 minutes
Module summary: Content generation and modification in Word•6 minutes
5 readings•Total 50 minutes
Expand on existing content•10 minutes
Case study: Transforming documents with Copilot•10 minutes
Case study: Examine the use of Copilot to quickly transform a Word document•10 minutes
Smart document review•10 minutes
Additional resources: Content generation and modification in Word•10 minutes
7 assignments•Total 165 minutes
Module quiz: Content generation and modification in Word•30 minutes
Activity: Document transformation with Copilot•30 minutes
Knowledge check: Drafting documents with Copilot•15 minutes
Activity: Edit a Word document•30 minutes
Knowledge check: Text rewriting and reformulation•15 minutes
Activity: Enhance document for structure and flow with AI•30 minutes
Knowledge check: Enhancing document structure and flow•15 minutes
Final project assessment: Fundamentals of Microsoft Copilot
Module 5•4 hours to complete
Module details
In this final module, you’ll take on an engaging capstone project that puts everything you’ve learned into practice. You’ll create a hands-on report, reflect on your progress through a self-review, and revisit key highlights in a course summary. You’ll also gain valuable insights into the opportunities and next steps that await you after completing the course.
What's included
2 videos6 readings2 assignments1 plugin
Show info about module content
2 videos•Total 9 minutes
Course recap: Fundamentals of Microsoft 365 Copilot•6 minutes
Congratulations•3 minutes
6 readings•Total 80 minutes
About the final project•5 minutes
Course project: Ethical report creation with Microsoft Copilot•40 minutes
About the final assessment•10 minutes
Coursera community•10 minutes
Showcase your skills•10 minutes
Next steps•5 minutes
2 assignments•Total 120 minutes
Self-review: Evaluating an ethical report•30 minutes
Course quiz: Fundamentals of Microsoft 365 Copilot•90 minutes
1 plugin•Total 30 minutes
Exemplar: Ethical report creation with Microsoft Copilot•30 minutes
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Our goal at Microsoft is to empower every individual and organization on the planet to achieve more.
In this next revolution of digital transformation, growth is being driven by technology. Our integrated cloud approach creates an unmatched platform for digital transformation. We address the real-world needs of customers by seamlessly integrating Microsoft 365, Dynamics 365, LinkedIn, GitHub, Microsoft Power Platform, and Azure to unlock business value for every organization—from large enterprises to family-run businesses. The backbone and foundation of this is Azure.
This course is part of a professional certification program designed for people who use Microsoft 365 in their daily work or personal tasks and want to boost their productivity with the power of AI tools like Copilot. If you're an office worker, manager, business analyst content creator, or someone looking to improve your document creation, data analysis, and collaboration skills, this course is for you. Whether you're enhancing your career or streamlining your projects, you'll find that with basic Microsoft 365 knowledge, you can optimize your workflows and become more efficient.
What background knowledge is necessary?
Basic proficiency in Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, and Teams is required. It is necessary to have access to Microsoft 365 with Copilot enabled, although no prior experience with Copilot is needed.
What is this program about?
This program, designed by industry experts, helps individuals who regularly use Microsoft 365 applications in their work boost productivity with AI-assisted tools like Copilot. Ideal for office workers, managers, knowledge workers, project managers, business analysts, and content creators, it equips you with the skills to streamline workflows, enhance document creation, and improve collaboration across various industries. Upon completion, you will earn a professional certificate that demonstrates your expertise and boosts your career potential.
What is the main benefit of a Professional Certificate?
Whether you’re looking to start a new career or advance in your current one, Professional Certificates help you become job-ready. Apply your new skills through hands-on projects that showcase your expertise to potential employers, and earn a career credential to open new opportunities.
What jobs can I get with Microsoft 365 Copilot skills?
With Microsoft 365 Copilot skills, you can pursue roles such as administrative assistant, project manager, business analyst, content creator, and other positions that require proficiency in Microsoft 365 applications and AI tools.
Will I be able to complete this course online?
This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.
Do I need to take the courses in a specific order?
We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a practice exam that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.