Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development

Skills you'll gain: Strategic Thinking, Game Theory, Behavioral Economics, Business Strategy, Strategic Decision-Making, Complex Problem Solving, Problem Solving, Strategic Leadership, Critical Thinking, Decision Making, Market Dynamics, Organizational Change, Business Analysis, Economics, Digital Media Strategy, Market Opportunities, Negotiation, Risk Management, Mergers & Acquisitions, Innovation

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Generative AI, Workflow Management, Agentic systems, LLM Application, Productivity, OpenAI, Artificial Intelligence, AI Personalization, Business Process Automation, AI Product Strategy, Personalized Service, Large Language Modeling, Automation, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Expense Management

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

Skills you'll gain: Cloud Hosting, Load Balancing, Cloud Applications, Google Cloud Platform, Application Deployment, Cloud Computing, Microsoft Azure, Virtual Machines, Web Servers, Web Applications, Servers, Application Performance Management

Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media

Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour

Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, YAML