Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Servers, Linux Administration, Ubuntu, Virtual Machines, Distributed Computing, Linux, Performance Tuning, Data Storage, File Systems, System Support, Data Storage Technologies, Software Installation, Scalability
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Salesforce Development, Salesforce, CI/CD, Software Architecture, Solution Architecture, Continuous Deployment, Systems Architecture, Continuous Integration, Code Review, Relational Databases, Integration Testing, Software Technical Review, Software Design, Software Design Patterns, Database Design, Maintainability, Enterprise Architecture, Diagram Design, System Design and Implementation, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Analysis, Data Modeling, Model Evaluation, Artificial Intelligence, Data Visualization Software, Machine Learning, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Generative AI, Prompt Engineering, Google Workspace, Productivity, Technical Writing, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Model Evaluation, Artificial Intelligence, Applied Machine Learning, Data Analysis, Data Visualization Software, Machine Learning, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Git (Version Control System), Version Control, Debugging, Software Configuration Management, Code Review, Software Development Tools, Problem Management, Conflict Management, Root Cause Analysis, Reconciliation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: User Story, Supplier Management, Project Schedules, Sustainability Reporting, Project Closure, Engineering Management, Financial Analysis, Milestones (Project Management), Financial Statement Analysis, Cost Estimation, Personal Development, Environmental Social And Corporate Governance (ESG), Team Leadership, Resilience, Agile Project Management, Capital Budgeting, Self-Awareness, Project Risk Management, Financial Modeling, Courage
Credit offered
Graduate Certificate · 6 - 12 Months

Illinois Institute of Technology
Skills you'll gain: Database Design, Time Series Analysis and Forecasting, Relational Databases, Database Management, Apache Hadoop, Bayesian Statistics, Statistical Analysis, Database Theory, Big Data, Machine Learning Algorithms, Databases, SQL, Database Development, Recurrent Neural Networks (RNNs), Deep Learning, MySQL, Statistical Inference, Technical Communication, Regression Analysis, Model Evaluation
Earn a degree
Degree · 1 - 4 Years

Amazon Web Services
Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management
Beginner · Course · 1 - 4 Weeks

IIT Roorkee
Skills you'll gain: New Product Development, Mergers & Acquisitions, FinTech, Brand Management, Supply Chain, Integrated Marketing Communications, Business Marketing, Sales Process, Business Valuation, Succession Planning, Capital Budgeting, Management Accounting, Business Process Management, Statistical Process Controls, Product Management, Supply Chain Management, Marketing Management, Revenue Management, Sampling (Statistics), Production Schedule
Earn a degree
Degree · 1 - 4 Years

University of Huddersfield
Skills you'll gain: Linear Algebra, Matplotlib, Computational Logic, Theoretical Computer Science, Graph Theory, Data Visualization Software, Algebra, Python Programming, Data Analysis, Computational Thinking, Algorithms, Logical Reasoning, Data Manipulation, Statistical Analysis, Data Structures, Data Science, Computer Science, Advanced Mathematics, Numerical Analysis, Applied Mathematics
Earn a degree
Degree · 1 - 4 Years