• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • I

    IIT Roorkee

    Executive MBA

    Skills you'll gain: New Product Development, Mergers & Acquisitions, FinTech, Capital Budgeting, Brand Management, Supply Chain, Integrated Marketing Communications, Business Marketing, Sales Process, Business Valuation, Innovation, Succession Planning, Management Accounting, Business Process Management, Statistical Process Controls, Product Management, Supply Chain Management, Marketing Management, Revenue Management, Sampling (Statistics)

    Earn a degree

    Degree · 1 - 4 Years

  • A

    Amazon Web Services

    Amazon Connect: Introduction to the Administrative Interface

    Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Semiconductor Photonics Graduate Certificate

    Skills you'll gain: Semiconductors, Power Electronics, Display Devices, Control Systems, Computer Displays, Electronic Systems, Systems Design, Technical Design, Electronics, Electrical Engineering, USB, Electronic Components, Electrical Systems, Materials science, electromagnetics, Electronics Engineering, Electric Power Systems, Electronic Hardware, Performance Tuning, Image Quality

    Credit offered

    Graduate Certificate · 6 - 12 Months

  • U

    University of North Texas

    Bachelor of Applied Arts and Sciences

    Skills you'll gain: Operations Management, Exploratory Data Analysis, Mediation, Model Evaluation, Change Management, Business Writing, Compensation and Benefits, Apache Hadoop, Consumer Behaviour, Organizational Change, Stakeholder Management, Event Management, Grammar, Social Media Strategy, Business Ethics, Sales Process, Diversity Awareness, Conflict Management, Research, Nutrition and Diet

    Earn a degree

    Degree · 1 - 4 Years

  • U

    University of Colorado Boulder

    Power Electronics Graduate Certificate

    Skills you'll gain: Computer Vision, Power Electronics, Convolutional Neural Networks, Display Devices, Control Systems, Image Analysis, Computer Displays, Tensorflow, Electronic Systems, Deep Learning, Systems Design, Debugging, Artificial Neural Networks, Electrical Engineering, USB, Semiconductors, Technical Design, electromagnetics, Electrical Systems, Computer Programming Tools

    Credit offered

    Graduate Certificate · 6 - 12 Months

  • Status: New
    New
    G

    Google Cloud

    Troubleshooting with AI Using Cloud Assist Investigations

    Skills you'll gain: Google Cloud Platform, Cloud Services, Problem Management, Cloud Engineering, Cloud Management, Cloud Infrastructure, Debugging, Distributed Computing, Incident Response

    Beginner · Course · 1 - 4 Weeks

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
providing technical support for aws workloads
dell technologies technical support for hardware
dell technologies technical support for software
dell technologies networking & security technical support
introduction to technical support
dell technologies technical customer support specialist
1…324325326327

In summary, here are 6 of our most popular technical support courses

  • Executive MBA: IIT Roorkee
  • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
  • Semiconductor Photonics Graduate Certificate: University of Colorado Boulder
  • Bachelor of Applied Arts and Sciences: University of North Texas
  • Power Electronics Graduate Certificate: University of Colorado Boulder
  • Troubleshooting with AI Using Cloud Assist Investigations: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok