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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Board Infinity

    Introduction to JUnit

    Skills you'll gain: JUnit, Unit Testing, Software Testing, Development Testing, Java, Test Case, Integration Testing, Test Automation, Test Driven Development (TDD)

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Deploy Secure Endpoints for Users with ChromeOS

    Skills you'll gain: Endpoint Security, User Accounts, Enterprise Application Management, System Configuration, Security Controls, Cloud Computing, Wireless Networks, General Networking

    Beginner · Project · Less Than 2 Hours

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    Pearson

    (SSCP) Systems Security Certified Practitioner: Unit 6

    Skills you'll gain: Endpoint Security, Mobile Security, Cloud Security, Application Security, Cloud Deployment, Malware Protection, Information Systems Security, Virtual Machines, Virtualization, Firewall, Intrusion Detection and Prevention, Security Awareness, Containerization, User Provisioning

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Looker Studio Pro Essentials - Français

    Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing

    Intermediate · Course · 1 - 3 Months

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    Packt

    Your Ultimate Guide To AKS Infrastructure And Network

    Skills you'll gain: Virtual Networking, Role-Based Access Control (RBAC), Data Persistence, Cloud Management, Application Lifecycle Management, Proxy Servers, Capacity Management, Application Performance Management, CI/CD, Key Management, Network Security, API Gateway, Network Routing, YAML, Application Deployment, Disaster Recovery, Scalability, Large Language Modeling

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Comment analyser l'engagement des Tweets avec Twitter Analytics

    Skills you'll gain: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing

    Beginner · Guided Project · Less Than 2 Hours

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    Google Cloud

    Data Publishing on BigQuery for Data Sharing Partners

    Skills you'll gain: Data Sharing, Identity and Access Management, Authorization (Computing), Data Access, Google Cloud Platform, User Accounts, Data Migration, Data Management, Cloud Computing

    Beginner · Project · Less Than 2 Hours

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    Whizlabs

    Microsoft Compliance Solutions Capabilities

    Skills you'll gain: Compliance Management, Microsoft 365, Compliance Auditing, Microsoft Azure, Governance Risk Management and Compliance, Data Governance, Cloud Security, Records Management, Data Loss Prevention, Personally Identifiable Information, Information Privacy, Threat Detection, Risk Management Framework, Cybersecurity, Digital Forensics, Data Security, Risk Management

    Intermediate · Course · 1 - 4 Weeks

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    Pearson

    CompTIA Linux+ XK0-005: Unit 4

    Skills you'll gain: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management

    Intermediate · Course · 1 - 4 Weeks

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    UBITS

    Estima la carga de trabajo de tu equipo

    Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, User Story, Team Management, Project Planning

    Intermediate · Course · 1 - 4 Weeks

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    Real Madrid Graduate School Universidad Europea

    Building Champions: Applied Sport Training for Football

    Skills you'll gain: Performance Analysis, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Science, Injury Prevention, Performance Reporting, Rehabilitation, Coaching, Health Technology, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية إنشاء لوحة تحليلات التسويق باستخدام منصة هاب سبوت

    Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer service courses

  • Introduction to JUnit: Board Infinity
  • Deploy Secure Endpoints for Users with ChromeOS: Google Cloud
  • (SSCP) Systems Security Certified Practitioner: Unit 6: Pearson
  • Looker Studio Pro Essentials - Français: Google Cloud
  • Your Ultimate Guide To AKS Infrastructure And Network: Packt
  • Comment analyser l'engagement des Tweets avec Twitter Analytics: Coursera
  • Data Publishing on BigQuery for Data Sharing Partners: Google Cloud
  • Microsoft Compliance Solutions Capabilities: Whizlabs
  • CompTIA Linux+ XK0-005: Unit 4: Pearson
  • Estima la carga de trabajo de tu equipo: UBITS

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