
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Cloud Deployment, Cloud Solutions, Cloud Computing, Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Cloud Security, Cloud Storage, System Monitoring
Intermediate · Course · 1 - 3 Months

Goldman Sachs
Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Business Strategy, Market Opportunities, B2B Sales, Price Negotiation, Consumer Behaviour, Customer Insights, Market Analysis, Business-To-Consumer
Mixed · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Data Loss Prevention, Data Governance, Gmail, Google Workspace, Data Management, Information Management, Data Security, Regulatory Requirements, Record Keeping, Data Storage, Document Management, Security Strategy, Email Security, Personally Identifiable Information, Data Import/Export, Data Access, Data Persistence
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Model Deployment, Feature Engineering, Data Modeling, Data Preprocessing, Data Management, Data Storage, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Jupyter, Google Cloud Platform, MLOps (Machine Learning Operations), Model Deployment, Development Environment, Exploratory Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Change Management, Active Listening, User Experience, Decision Making, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Web Analytics and SEO, Web Design, Web Design and Development, Content Management Systems, E-Commerce, Blogs, Information Architecture, User Experience Design, Role-Based Access Control (RBAC), Payment Systems
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: AI Security, Google Gemini, Cloud Security, Generative AI, Security Controls, Google Cloud Platform, Cloud Computing, Application Deployment, Security Engineering
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Prospecting, Lead Generation, Cross-Channel Marketing, Sales Development, Global Marketing, Communication Strategies, Customer Engagement, LinkedIn, Sales Pipelines, Sales Strategy, AI Personalization, Personalized Service, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Workspace, Generative AI, LLM Application, Prompt Engineering
Beginner · Course · 1 - 4 Weeks