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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    LearnQuest

    Deployment and Impact of AI Agents

    Skills you'll gain: Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Business Transformation, Cloud Deployment, Initiative and Leadership, Application Deployment, AI Product Strategy, Digital Transformation, Continuous Monitoring, Agentic systems, Compliance Management, Stakeholder Communications, Regulatory Compliance, Dashboard, CI/CD, Data Pipelines

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Master Sales Techniques: Build, Persuade, and Succeed

    Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening

    Mixed · Course · 1 - 4 Weeks

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    LearnQuest

    Practical Machine Learning without Coding

    Skills you'll gain: No-Code Development, Model Deployment, Applied Machine Learning, MLOps (Machine Learning Operations), Machine Learning, Return On Investment, Model Evaluation, Analytics, Performance Measurement, Business Metrics, Responsible AI, Cloud Computing, Big Data, Scalability, Workflow Management, Continuous Improvement Process, Business Continuity, Auditing, Performance Tuning, Application Programming Interface (API)

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Advanced Development, Deployment, and Cloud Integration

    Skills you'll gain: Cloud Deployment, Application Deployment, ASP.NET, Microsoft Azure, Software Architecture, Authentications, Application Design, User Interface (UI), Application Development, Database Development, Maintainability, Web Servers, Debugging, Data Validation

    Advanced · Course · 1 - 3 Months

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    Packt

    The User Experience Team of One

    Skills you'll gain: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling

    Beginner · Course · 1 - 3 Months

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    Packt

    The Power of the Agile Business Analyst

    Skills you'll gain: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization

    Intermediate · Course · 1 - 3 Months

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    Packt

    Secure Networking in Azure

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Network Administration, Network Routing, Cloud Security, Firewall, Virtual Networking, Wide Area Networks, Network Architecture, Network Monitoring, Security Controls, Encryption, Threat Detection

    Intermediate · Course · 1 - 4 Weeks

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    Simplilearn

    Agile Estimation Planning and Tracking Training

    Skills you'll gain: User Story, Project Estimation, Sprint Planning, Agile Project Management, Agile Methodology, Estimation, Stakeholder Communications, Backlogs, Agile Product Development, Stakeholder Management, Project Controls, Prioritization, Project Management, Forecasting, Release Management, Continuous Monitoring

    Beginner · Course · 1 - 3 Months

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    Coursera

    Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises

    Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Ace the Salesforce Certified Tableau Data Analyst Exam

    Skills you'll gain: Salesforce, Data Mapping, Advanced Analytics, Data Integration

    Intermediate · Course · 3 - 6 Months

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    Packt

    Mastering SQL Server RDS on AWS

    Skills you'll gain: Amazon S3, SQL, Data Storage Technologies, IT Automation, Cloud Infrastructure, Performance Analysis

    Intermediate · Course · 1 - 3 Months

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    Packt

    Coding Stripe Subscriptions with NodeJS

    Skills you'll gain: Javascript and jQuery, Systems Integration

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Deployment and Impact of AI Agents: LearnQuest
  • Master Sales Techniques: Build, Persuade, and Succeed: EDUCBA
  • Practical Machine Learning without Coding: LearnQuest
  • Advanced Development, Deployment, and Cloud Integration: Packt
  • The User Experience Team of One: Packt
  • The Power of the Agile Business Analyst: Packt
  • Secure Networking in Azure: Packt
  • Agile Estimation Planning and Tracking Training: Simplilearn
  • Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises: Coursera
  • Ace the Salesforce Certified Tableau Data Analyst Exam: Packt

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